Holiday Inn Express Milwaukee-West Medical Center

I thought the hotel was accommodating and the entire place was clean and inviting. I was very disturbed that housekeeping (my guess), kept my newer good shoes on Monday, October 30, 2017 in room 336 though. I called back later that day, and was told the lost and found was locked up, but they would check and call me back. I didn’t hear back and called every day until I finally was able to touch base with a real person on Saturday, November 4. At that time, I was told nothing was turned in. It really bothers me that someone feels they can keep something that isn’t theirs, instead of being honest and turning them in or calling me to let me know they found them. Very disgusted and will not return there or suggest the hotel to anyone. One star is being generous.
7 years ago (06-11-2017)

Pretty clean. They tried to update, but it's a older hotel. Good food choices close. Decent hotel.
7 years ago (15-02-2018)

Not very clean, has had problems with bedbugs. Rehab did not improve the hotel but left it struggling to make money to pay for rehab.. staff is in flux always. Coffee and breakfast are less then the best as well. Stay at residence inn instead.
7 years ago (26-02-2018)

Updated rooms similar to many other Holiday Inn Express locations I've been to. Nice service allowed us to check in early.
7 years ago (26-02-2018)

Friendly staff and a clean room. My only gripe is the paper-thin walls. Other than that, great hotel and I would stay there again.
7 years ago (26-01-2018)