Holiday Inn Express Cortland

Comfortable room. Friendly staff. Reasonable breakfast included. They do have gym and pool, but too small to be all that useful.
8 years ago (06-11-2017)

We checked in very late, 1am i think. Don helped us...he is amazing!! Give him a raise!!! He was very informative, gave lots of great feedback and options for us. Made us feel really good to be a guest at the hotel. Rooms very spacious and the washroom was good. Only one bad thing i would say is that in the morning i notice a couple of ants on my bed. Loved the breakfast, so many options and it all tasted great!!! Would come back again. And again, two thumbs up for Don!!!
8 years ago (13-05-2017)

Pretty much your uniform, spherical hotel stay. Everything lived up to my expectations. Mildly puzzled by having found my room's door propped open.
8 years ago (04-09-2017)

Room was noisy. Receipt that says $820 but I was charged $951. Made multiple phone calls over a month and receptionist said she would not talk to me because she doesn't know who I am. Wrote emails to manager and the manager didn't answer until I called again, said they are big company and their system is pretty good, and blamed me for what happened. Really bad attitude.
8 years ago (23-06-2017)

We always stop and stay here when we travel to our destination 3x per year. Always clean, quiet and staff is always courteous and pleasant.
8 years ago (02-10-2017)