Heritage Bank

Made an account so Paypal would 'get off my back'. Neglected my account for several months, they started charging me $3 paper fee, and $6 fee. Those fees eventually overdrew my account by $0.31. My fault, should have been paying attention. What isn't my fault is that instead of sending me an e-mail, or letter, the day it happened, they waited 21 days to mail me a letter informing me they were charging me $5 a day overdraft fees. So $0.31 became $75.31 because they waited til they couldn't charge me anymore fees to tell me they were charging me fees. Then since I didn't look at my mail til after they were closed Friday, I had to deal with the drive-up window. They say hi then turn off the mic to carry on a conversation with each other, so you have to push the button again and repeat what you said. And the speakers outside are very loud, so you can hear them no problem, but they have a hard time hearing what your saying, so I guess the mics are bad. All in all a terrible experience I hope never to repeat. I closed my account and will never deal with, what I know consider to be crooks, again.
7 years ago (25-11-2017)

Amazing staff and caring employees. I love getting a phone call from one of the employees because something different is going on with my account. They personally check up on things, and I appreciate the time and care they give.
8 years ago (13-07-2017)

Very helpful and kind treated me like a millionaire
8 years ago (13-09-2016)

Very nice people
8 years ago (27-05-2017)

Claims they open at 9 AM. Where? Never open on time
8 years ago (08-10-2016)