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Hôpital Maisonneuve-Rosemont

  1. Montréal
  2. L Assomption Doctor
  3. Lajemmerais Hospital
  4. L Assomption Hospital
  5. Montreal-Est Hospital

Reviews, get directions and information for Hôpital Maisonneuve-Rosemont

Hôpital Maisonneuve-Rosemont

About

L'Hôpital Maisonneuve-Rosemont (HMR) est un centre hospitalier universitaire affilié à l'Université de Montréal qui offre une gamme complète de services généraux, spécialisés et surspécialisés à une clientèle de tous âges.

Story

L’Hôpital Maisonneuve-Rosemont (HMR) est un centre hospitalier universitaire affilié à l’Université de Montréal qui offre une gamme complète de services généraux, spécialisés et surspécialisés à une clientèle de tous âges. Cette installation fait également partie du Centre intégré universitaire de santé et de services sociaux (CIUSSS) de l'Est-de-l'Île-de-Montréal.

Mission

Ensemble, offrir des soins de qualité à nos patients par des pratiques cliniques novatrices et collaboratives, intégrant le partage des connaissances, l’enseignement et la recherche.

Address: 5415 Boulevard de l'Assomption, Montréal, QC H1T 2M4, Canada
Phone: (514) 252-3400
State: Québec
County: Communauté-Urbaine-de-Montréal
City: Montréal
Zip Code: H1T 2M4


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
I got dropped off with two broken wrists between 5-5:30PM, couldn’t eat, drink, or use the bathroom on my own. I was in excruciating pain as the tendons were torn and wrist bone was out of place as it slipped out from the stretched ligament during my fall back at the ski resort.nnBecause I was an Ontario resident they informed me that the service will cost $1,300 which I wasn’t in a position to say no to. Well, this “service” included waiting for a total of 18 hours on a hard plastic chair and witnessing people who had it even worse than me get ignored and delayed in treatment, all while never once been called to finally see a doctor.nnI came in at 5PM and by 11AM next morning my father caught up and was shocked they still didn’t check on me or pass me to a specialist. We realized this hospital in reality had no real doctor just technicians, students, and some practical nurses limited in what they can do. It was more a clinic for minor issues hence the 5-star reviews from people who have non-urgent issues who crowd the ER knowing they’ll get quicker service than the average clinic My father went to tell the administration or “inscription” desk that this is unprofessional and incredibly dehumanizing, to which the woman responds with the most inconsiderate, pettiest tone “that’s alright you can leave, what’s your last name”.nnWe left and took off to Cornwall Hospital closest Ontario hospital to Quebec, right past Kirkland about an hour and a half drive. I got evaluations, x-rays, treatment, splint brace, as well as referral to specialist for next week check up all under one hour. Seeing that difference made me realize how short on qualified medical staff Quebec really is; All because during Covid they prioritized “preserving the french language” bill which left lots of great english speaking doctors out of employment and looking for jobs elsewhere Ontario, Saskatchewan, Alberta, etc..nnIMPORTANT INFO: while I am not black, I did notice a great deal of discrimination towards colored people, and an obvious delay for their case. Québécois patients get treated VERY FAST. There were two Quebecois couples who came around 8-9PM and left in less than 2 hours. They got called in many times and check on, whereas the rest of the crowd visibly Arab, Black, and Italian had to wait 10+hrs although with worst cases. One girl was literally vomiting and passing out continuously, nurses walk by completely careless like she doesn’t exist even though she is literally screaming and crawling in pain on the floor.
To begin with, the patient was never issued an identification bracelet — a fundamental step in any hospital setting. This alone is unacceptable. On top of that, not a single staff member made any effort to communicate in English, despite repeated attempts on our part. In 2025/26 with tools like Google Translate available in every pocket, there is no excuse for refusing to try to understand a patient.nnThe lack of attentiveness continued throughout the visit. The chief complaint was ignored, and the nurse did not take the time to assess the patient’s condition before proceeding. He attempted to insert a catheter into an arm that was visibly bruised, without examining for injuries first. This is not a minor oversight — it reflects a complete absence of clinical awareness.nnEven more troubling, a medication we had explicitly stated should not be administered was given anyway. This is a direct violation of patient safety and informed care. Frightning
Our family experienced a serious and unacceptable failure of medical communication and due diligence while our father was hospitalized in the Intensive Care Unit at Hôpital Maisonneuve-Rosemont.nnAt approximately 1:00 a.m., we were urgently contacted by the ICU and told that our father had a perforated bladder, described as a life-threatening emergency. We were informed that he “could not remain this way” and were pressed to make an immediate decision between a very high-risk surgery or making him “comfortable,” clearly framing the situation as imminent death.nnThis call was made before diagnostic confirmation, despite the fact that our father had a full level of care Level A clearly documented. Our family was placed in an impossible position: being asked, in the middle of the night, to consider end-of-life decisions based on information presented as factual and definitive.nnWe refused to decide by phone and rushed to the hospital. Once there, we were repeatedly told that his chances of surviving surgery were extremely low, with shifting statistics, and that approval from senior staff was required before proceeding. Despite this pressure, we gave clear instructions to proceed with the operation.nnOnly afterward did the medical team inform us that there was no bladder perforation at all. The catheter was successfully reinserted, and the initial diagnosis that prompted the emergency call was incorrect. A physician later stated to us: “It’s a good thing you didn’t tell us to make him comfortable.”nnThat statement alone underscores the gravity of what occurred: we were nearly led into a premature end-of-life decision based on an erroneous diagnosis.nnThis event caused profound psychological trauma to our family and represents:nnA failure to confirm critical diagnostic information before escalating to end-of-life discussions;nnInappropriate and irresponsible emergency communication;nnA breakdown in clinical judgment under pressure.nnWhile we recognize the challenges faced by ICU teams, no family should ever be asked to contemplate comfort care or death based on unconfirmed assumptions. This incident has permanently eroded our family’s trust in the hospital’s emergency communication protocols and raised serious concerns about how such situations are handled.nnWe are sharing this publicly to ensure accountability and to urge systemic changes so that no other family is subjected to the same level of distress, confusion, and emotional harm
Very wonderful medical team.a great experience during the birth of my second daughter. The doctors and nurses are too professional. Kudos to Dr mousa, Claudia, nurse samia.and the team that delivered my baby. Very happy
Had the pleasure of being treated by an absolute gem of a Doctor. Her caring attitude towards my condition was sublime and she was amazingly thoughtful. Thank you Dr. El Adib for your great work.
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