Goodwill Commerce Store

Visited this location on 2/15/18 found a dresser I loved, was about to purchase it then the cashier convinced me to wait another day for the 50% off everything donated sale (my money is pretty tight so it seemed like a good idea). I took a picture of the dresser and price tag, it was marked at $22.99. I waited until the following day 2/16/18 and called the store, I was told the dresser was already sold- ok no big deal. BUT then I drove 40 miles back to see if they had anything else since the selection was great the day before, when I arrived I immidently headed towards the furniture and the dresser was still there. I double checked the tag and the price was increased to $69.99!!! I asked to speak to a manager, I talked to Tiffany, she couldn't give me any definite reasoning as to why the price was increased so much. I was told someone probably bought it and returned it within the same day then it got repriced. Even with my proof of it being $22.99 the day before (the tag was dated) they would not honor the pricing. I've never delt with such an unreasonable, unhelpful, rude manager before. Since I drove so rediculiously far to hopefully find another dresser I still bought it, but then I had other problems. I waited outside the loading doors for 15-20 mins before anyone came outside (even after two people saw me and looked at me, including Tiffany again). I was about to head in through the main doors when someone finally acknowledged me. By far THE WORST experience I've ever had at ANY Goodwill or thrift/resale store. Frustration is an understatement for what I experienced. I will not be going back to this location.
7 years ago (17-02-2018)

I've visited most of the Goodwill stores in the area and I'm often impressed with the merchandise and staff at Commerce but highly disappointed with the pricing. I've even noticed several clothing, furniture and electronic items with all white tags, which means that these items will never be included with sale pricing for "colors of the week". I find this to be very disappointing. This stores prices are not comparable to the other Goodwill stores like Livonia and Ypsi, who have great staff and prices
7 years ago (18-08-2017)

This is my favorite Goodwill's to visit, Always a great time. Super Cool Staff ;) You never know what you'll find. Always something new every visit. Very clean and well organized. You will not be disappointed. (Ps Love the computer speakers ) Thanks!
8 years ago (01-05-2017)

Clean, great prices lots of great stuff. In excellent condition. Friendly staff.
7 years ago (15-09-2017)

Great store, employees were very nice! Great prices, and the location was very nice and organized. Don't forget every other Friday is 50% off. Will be returning soon.
8 years ago (17-06-2017)