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Reviews, get directions and information for Golden Optical Alberta & Company

About

Local optical shop, serving customers for over 20 years

Story

There is a saying: how you look affects how you feel. At Golden Optical, the heart of our business is to help you "Look Good Feel Good".

Come to choose our designer frames and sunglasses to enhance your professional and personal style. Our licensed opticians and frame stylists are happy to help you select the most suitable frame and lenses in every stage of your "Eye-Style Makeover".

In fact more than a makeover, we provide you with expert advice helping you balance health needs with personal taste and budget to suit your profession, age and lifestyle.

Address: 328 Centre Street SE , Calgary T2G 4X6, AB, CA
Phone: (403) 262-8123
ac.oohay@lacitponedlog
State: AB
City: Calgary
Zip Code: T2G 4X6


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Reviews
Thomas offers wonderful service and quality. He always exceeds expectations Recently I got a new pair of glasses, but after several months my prescription changed maybe due to my age or cataract surgery.I'm glad that he had provided the new glasses without extra cost. -Yin So
We are very happy with the wonderful service we got from Golden Optical.. Thomas is very patient and always exceeds our expectations The staff is very friendly and helpful. They go out of their way to order frames if they don’t have them in store.
The service was horrible and they charge you for adjusting the glass fit. I wouldn’t mind to pay a few bucks for the adjustment; however, I’ve never had such experience else where at other optical stores. Definitely not recommend for everyone. They don’t know how to keep their customers or welcome new business.
I cannot echo the comments listed on the most recent review. I submit my review as a neutral party. There is no benefit for posting my comments. I live in inner city so I had asked the owner, Thomas, to meet me there. Before my appointment, Thomas also shipped some items from his other store to ensure i have enough frames to compare and try on. I have high prescription so the needs are truly demanding. My husband went with me for the first appointment as he also needs glasses. Not only did Thomas provide his advice, he also ensure we pick-up what's suitable for our needs. Between March to May we visited the store several times. Every time we were treated with attentive staff. I don't feel any differential treatment as my husband is Caucasian. He actually commented on the staff communicating more towards me than to him and I am Chinese. With covid restrictions in place, the store has special guidelines and an appointment is essential. Wait is also inevitable as every appointment is different. Finally, the store also carries specialty frames which makes it a boutique store. Rest assured, the quality is guaranteed or Thomas will try his best to adjust. If you are looking for something that stands out from the crowd, you may wish to give the store a try. SM
Very good service at the Golden optical people are very friendly I have been going there for more than 20 years
Efficiency with time and service , recommended for anyone who values Optical care, except no contact lens
Excellent service
Translated by Google The owner has many years of experience, optometry, glasses and the effect of choosing the frame of the mirror are very beautiful and comfortable. Patiently explain all questions and meet customer requirements. The after-sales service and warranty service are very good. I've been wearing glasses here for years. During the epidemic, they abide by the rules of the epidemic to protect the health and safety of guests. Many of my relatives and friends are Chinese and Asians who have been spending here for many years. How could there be any possibility of discrimination? Being kind to every customer is the norm. Service industries such as eyeglasses have difficulty in time control, and sometimes the time is prolonged due to complexity. The government stipulates that only 10% of the capacity of the epidemic room can be indoors. I think it is capricious to complain because of the inconvenience of the epidemic. I hope that netizens will not make baseless and vicious accusations because of a small misunderstanding, which is actually suspected of defamation. Original 10%
Translated by Google Don't give a good review in the water army, there has been no guest to comment for a year, just because of a customer's real experience, "a group of guests" suddenly jumped out to give a five-star praise, and the targeted comment is too funny. You can sue for defamation, but the Canadian legal society can still wrong you. Who is right and wrong should have a result. And can't you see that it is talking about the store next to Xinda Tonghua, learn reading comprehension well before spraying others. Original “”
Translated by Google The attitude of the staff at the store next to Xinda Tonghua was particularly bad. Racial discrimination, kneeling and licking towards foreigners, bad attitude towards Chinese, don't go to that store. It feels racist, but the staff are all Chinese, so disgusting. And today, my husband went to cancel my order. He made an appointment to go at 12 o'clock. As a result, there were still guests who didn't leave at 12 o'clock. The staff inside directly locked my husband out of the door and did not allow him to enter. He didn't say a word. , and no apologies. It's all customers who buy things and not customers who return things. Staff quality is too low. Original cancel
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