Froedtert Hospital - Milwaukee County

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About

Academic medical center treating offering all types of specialty care for adults.

Story

Froedtert Hospital is the region's only adult Level I Trauma Center and is a 500-bed academic medical center staffed by faculty of the Medical College of Wisconsin.

In 2014, Froedtert Hospital was named to the Truven Health Analytics 100 Top Hospitals list and had more than 300 physicians voted as Best Doctors in America(R).

Address: 9200 W Wisconsin Ave, Milwaukee, WI 53226, USA

Phone: (414) 805-3000

Website

State: Wisconsin

County: Milwaukee County

Zip Code: 53226

Update Info

Reviews

Came to Froedtert due to a severe car accident and was treated immediately by highly skilled/knowledgeable doctors and nurses. Received the best attention and care I have ever had at a hospital, all in a timely, convenient, and friendly manor. I have nothing bad to say, except the building is hard to navigate.
I will only attend/request Froedtert for any medical need in the future.

 7 years ago (27-10-2017)

Absolute state of the art doctors and medical facilities. The problem lies in their billing. We delivered a healthy boy, thanks to the faculty at Froedtert and Children's. The nightmare began when we began with the bills. We received bill after bill after bill, not one bill, but many. We entered into a payment arrangement with them to manage them all. After entering into this arrangement, we got more bills, as if they didn't know we'd had this arrangement. I figured they would figure it out and that it was a mistake on their end. No, they have different account numbers for each bill, so you need a payment arrangement for EACH bill! So, long story short, I didn't realize they didn't know until we got notice they were going to sue us in local courts for a $500 amount, which I paid over the phone, while thousands were being paid back in this payment arrangement. No warning that they were that stupid. 
If you're going to deal with them, realize they have world class medical care that is being run with the management skills of the toddler they helped keep alive. Thanks Froedtert! :(

 7 years ago (19-09-2017)

My dad has been undergoing Chemo at Froedtert for several months now.  Overall I'd say it has been a relatively positive patient experience so far, but recently they've made some seriously stingy decisions that really make me question how much they care.  When my dad started with Chemo, they used to make snacks available such as a cookie or a small sandwich.  A few months ago, they stopped this as a cost cutting measure.  The nurse explained that they would have mothers come in for Chemo who brought along their young children, sometimes two or even three children.  These mothers had the audacity to ask for a snack for their children while they sat for hours undergoing chemo.  

Apparently this was costing far too much money for the hospital to spare, so they had to stop providing access to anything but water, even for the patients paying tens of thousands of dollars for Chemo in an effort to save/extend their life.  In no way am I trying to equate snacks with quality of care, but the cost cutting begs a few worrisome questions.  How hard is Froedtert struggling financially that they need to save what must cost them a few hundred dollars a week when their revenue is in the billions annually?  How soulless do you have to be as an exec to deny incredibly small (but meaningful) gestures of empathy to patients/family members in order to save a few dollars?  And  if they're grasping at cost cutting measures such as eliminating cookies for chemo patients, what other corners are they taking?  Even a car wash can afford to include a cookie.  

If you're going to charge an insurance company a $100 for administrating a tylenol, at least spend part of the profit pretending the company cares about patients treatment experience.

 7 years ago (03-10-2017)

Redundant testing. No empathy for your pain. Some daytime nurses are great others have no sympathy and are quick to cause you pain. Doctors are effective but some are just rude and cant spare a second for your question. Most of the Doctors do answer question, though. Overnight nurses are evil and lack empathy. Pain management is hit and miss, be prepared to suffer. Left in a wheelchair in for five hours after surgery. Will never go back, this hospital sucks!

 7 years ago (09-08-2017)

I typically don't leave reviews but after the experience my mom and dad had yesterday, I feel obligated too.  My Dad had cardiac ablation surgery yesterday that lasted about 5 hours.  He was out of surgery around 1pm and then headed to recovery.  He needed to stay overnight since the surgery is pretty extensive.  Typically patients spend about an 1 or so in recovery.  My dad was in recovery for 7 and a half hours until 8:30 pm because they couldn't find a bed for him!!! Also, the doctor who did his surgery never greeted him before the surgery or checked in on him or my mom after the surgery.  I know doctors are extremely busy but I find this ridiculous and insensitive. At the end of the night when we were still in recovery, the nurses were complaining they couldn't go home yet because there were patients still in recovery - probably shouldn't complain right in front of the patients who can clearly hear you.  The one thing that went well was the surgery because he is out recovering but there are some things that were very disappointing that Froetert should continue to have process improvement for.

 7 years ago (08-09-2017)

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