Parking is impossible.... Extremely limited. Yet they are in the process of building another huge facility on this campus... Which is only going to make the parking situation even more of an issue. Have to arrive almost an hour in advance of appt, just to have hope of possibly obtaining a parking space somewhere in the campus, and that's not usually in the area of the campus the appt is at. In-patient therapy for a child/teen is a joke as most of the staff shared their cell phone numbers with the child/teen & spoke to them as if they were friends, even tho there was clearly a 10+year age difference. Therapists and Drs ignore the REAL issues that we're going on. Place is a joke & after dealing with them for 5+ years with child, we're still at square one.
8 years ago (31-10-2017)
Staff was kind, caring, and compassionate. Everyone was supportive and understanding. I appreciate that they give you an orientation when you arrive so you know where things are and what the schedule is. I was happy to be able to have an individual room. The last place I was inpatient we had roommates but it was nice to be able to have some privacy when I was having a rough time. I love that they have a pet therapy program! While I don't want to go back, if I didn't feel I could keep myself safe, I would be comfortable going back to get help. Overall, I was very impressed with the facility and the staff.
9 years ago (28-12-2016)
The most uncaring facility in this area.. Try Rogers before this facility. Sadly you might even get better care at Milwaukee County so that says a lot. Nurses were nice but intake was beyond unhelpful.
8 years ago (31-05-2017)
Detox here is an absolute joke. None of the staff actually cares about their patients. Partial hospitalization and iop programs are okay but the inpatient is horrible and I wouldn't recommend it to anyone.
8 years ago (24-05-2017)
This place is sad I saw a heavy set Brown skin guy bend someone son arm all the way back and the staff didn't nothing he took the child to a back room where the child really was screaming and the staff still didn't do anything but act like nothing was going on and this happen right in front of me and my son he will neverrrrrr return back to this sad place