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Reviews, get directions and information for Fido

Fido

Story

Avec Fido obtenez des plans illimités, téléphones abordables et des offres alléchantes comme Spotify Premium et Vice Du Jour



"Shop an awesome selection of cell phones at affordable prices and flexible phone plans. Stop by our Fido store in Candiac to get the latest smartphones, tablets, smartwatches, and accessories from Apple, Samsung, Huawei, LG and more. From postpaid and prepaid plans, $0 upfront plans to sim cards and plans with data overage protection, we’ll help you find the perfect plan. Plus, get connected with high-speed home internet with Fido’s fast internet packages with all-in pricing. Go get it with Fido!"
Address: 3 Boulevard de Sardaigne unit 302, Candiac, QC J5R 0E5, Canada
Phone: (450) 341-3041
State: Québec
County: Roussillon
City: Candiac
Zip Code: J5R 0E5


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
Very poor customer service, specially coming from one of the staff, Adriana. The first time I visited the store I thought she was either unhappy with her job or, probably just having a bad day. The second time I was there, she showed even more arrogant, rude and unprofessional behavior. Apart from giving an attitude, she sent my contract to the wrong e-mail address. I asked to be sent again to the right one but, did not received it. I had to call Fido customer service in order to obtain a copy of it. This is just one example of the type of service she provides. I have been with FIDO for many years and this is the first time I have a bad experience with their service. Too bad that her manager seems to excuse her attitude. I definitely, do not recommend this store.
The manager really drive his staff to give best customer experience. All of the employees are very welcoming and helpful! You really feel as though they would do anything to give you the best deal you can get!
I went on Sunday and the person in charge of customer service Adriana had a very bad attitude and does not have the passion for customer service, it hurts because the other people who work are excellent and very friendly
Amazing service. Super nice team.
The guy we dealt with is very arrogant, so service was not great. The other girl working there is fine though
Amazing customer service ! Came in to buy a case left the store saving $$ on my monthly bill
Julian-Shaun is amazing!! So helpful and very nice. Does more than need be.
Very knowledgeable, great customer service and accurate. Would definetely recommend.
Fast and quality client service
Found what I wanted. Very helpfull staff.
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