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Reviews, get directions and information for Fido

Fido

Story

With Fido get unlimited plans, affordable phones and sweet extras like Spotify Premium and daily Vice



"With Fido get phones and plans that are low on price and high on benefits with 5 extra hours of data each month and perks every Thursday with Fido XTRA. So, wherever life takes you, go get it."
Address: 1111 Elgin Street West, Northumberland Mall, Unit K2, Cobourg, ON K9A 5H7, Canada
Phone: (289) 252-2100
State: Ontario
County: Northumberland County
City: Cobourg
Zip Code: K9A 5H7


Opening Hours

Monday: 9:30 AM – 9:00 PM
Tuesday: 9:30 AM – 9:00 PM
Wednesday: 9:30 AM – 9:00 PM
Thursday: 9:30 AM – 9:00 PM
Friday: 9:30 AM – 9:00 PM
Saturday: 9:30 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
Lauren Miller provided excellent service today. Very personable, knowledgeable, and a huge help. Thank you! You are the best! Nothing beats face to face service.
Thank you Lauren for a great experience! Amazing customer service everytime.
One of the worst customer services around!! Not only did the manager tell me that I had a 15 days if I didn’t want the phone to return it no problem at all!! THAT WAS A LIE…. Tried to return it Friday to some girl who has her bright big head phones on not paying any attention to any one! I had to look at her a wave for help. Said I couldn’t return it and gave me some stupid excuse why. Call Fido and tell me that I should be able to return it no problem and that they have never heard of that before. Next day return the phone no problem easy….. OR SO I THOUGHT. Month later I get a bill for $1,055.21. Call FIDO and they tell me that they didn’t return it correctly and I need to go in Store. WOW huge bill and I don't even have the phone or service!! NEVER GO HERE!!!!
Lauren was extremely helpful and deserves kudos for her Customer Service skills.
Great help when choosing new phone plan options.
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