Falls Chevrolet Cadillac Buick GMC

My uncle visited this dealership fully prepared to purchase a $200,000 Corvette and trade in his 4,000 km “Last Call” Dodge Charger Hellcat — a vehicle that is consistently selling for well over $105,000 in comparable condition.nnThe trade-in offer? $78,000.nnThat’s not a negotiation gap — that’s an attempt to take advantage of a customer.nnWhat made the situation worse was the attitude. Instead of having a transparent, respectful discussion backed by real market data, we were met with dismissiveness and weak justification. It felt less like a serious dealership and more like a place hoping the customer doesn’t understand the market.nnAnyone who follows performance car values knows what these Last Call Hellcats are worth. Offering tens of thousands below realistic market value and then acting as if it’s reasonable is simply not professional.nnIf you’re considering trading in a specialty or high-performance vehicle here, be extremely cautious. Do your research, know your numbers, and be prepared to walk away.nnWe certainly did.

I recently purchased a 2025 GMC Sierra AT4X from Niagara Falls Chevrolet, and I couldn’t be happier with the experience! My salesman, Rick Corriveau, was fantastic from start to finish. He helped me get great value for my trade-in and made sure I got into the exact truck I wanted. The whole process was smooth, professional, and stress-free. If you’re looking for a new vehicle, I highly recommend asking for Rick — he’ll take great care of you!

I recently purchased my 2020 Mazda3 GS from Falls Chevrolet Niagara through an AutoTrader ad. My experience with salesperson Matteo Scozzafava was exceptional from start to finish. Matteo followed up my online inquiry & booked a test drive. Matteo was very knowledgable about Mazdas & his enthusiasm translated to me having a new appreciation for Mazda’s. I purchased the car same day! As I live in Toronto, it was important that I could limit the trips out to Niagara to purchase the vehicle. I was able to pick up my car within 3 days: rust-proofed, washed, detailed & road-ready.nSuper satisfied, thanks to Matteo’s professional & personable assistance & to Sandy’s in-office follow up..seamless & pleasurable purchase!!

Falls Chev offers fair and transparent pricing.nI stopped in at Falls Chev while visiting Niagara after noticing they had the right colour/trim Envista on their lot I couldn't find elsewhere.nThe salesman Shayne was easy to work with. There was no pressure or tacky sales tactics.nMost importantly, the quote wasn't padded with dealer add-ons or mystery charges. I had collected quotes from six other dealers and Falls Chev is the only one to not try to sneak in expensive add-ons.

Brought my Buick Encore in for service my first time there. Wade was absolutely amazing, great communicator, explaining everything. Honest assessment that my brakes did not need to be replaced and providing options to service and clean, my choice. No pressure from any staff. John my shuttle driver was extremely kind and professional. Ladies booking appointments were top notch! The team worked together, mechanics are terrific, thank you all for a great experience.