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Fairmont Banff Springs

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  2. Banff Lodging

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24hr text 403 814 1100 Situated among the peaks of the Rockies, Fairmont Banff Springs is a world-renowned symbol of Canadian hospitality & luxury.

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24hr text 403 814 1100 Situated among the peaks of the Rockies, Fairmont Banff Springs is a world-renowned symbol of Canadian hospitality & luxury.

Address: 405 Spray Ave, Banff, AB T1L 1J4, Canada
Phone: (403) 762-2211
moc.tnomriaf@sgnirpsffnab
State: Alberta
County: Division No. 15
City: Banff
Zip Code: T1L 1J4


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Reviews
My wife and I got married at this hotel. All of the staff were absolutely amazing. Everyone was very welcoming, quick to respond, and friendly. The spa was very flexible in accommodating our hair/makeup schedules, and a perfect romantic retreat for messages the day after. Our guestroom was stunning. Working with Dianne, our event manager, was seamless. She was very knowledgeable, responsive and organized. The event staff were highly professional, the food & beverages were exceptional, and the venue was gorgeous. Our wedding could not have been more perfect.
We had an incredible stay at this amazing property! From the moment arrived, we received service like we haven't experienced in decades! The historical tour of the hotel was amazingly interesting and encouraged us to see more than a typical resort stay would allow. The property was pristine and our stay was amazing. Our spa experience was top notch. Dining at 1888 was our favorite of the trip. The Fairmont Gold floor, it's amenities, the staff and OUTSTANDING service was premiere!!! We would love to come back soon! Thanks for a lifetime experience!!!
Phenomenal, regal hotel in a picturesque location. We held our wedding ceremony and reception here and could not have been more pleased with the outcome. Barb- the conference services manager- was a delight to work with and was immensely helpful through multiple reschedules due to the pandemic. The day was perfection and every guest raved about their experience. Furthermore, the staff here is exceptional and deserves commendation. They embody true Canadian hospitality and set the bar on service. We are sad to leave, but know we will definitely be back again soon.
My family wife and two kids spent our March Break at Fairmont Banff Springs. We all had the most amazing time. The hotel was in impeccable condition. The hotel staff were very helpful and gracious. And, the hotel amenities were great - especially for two younger kids. Our room was very comfortable and well kept. Overall, we had a wonderful experience. Thank you.
We booked a couples massage here. It was a wonderful experience. The spa is beautiful! We were able to use all of the spa facilities while we were there for 3 hours, which was a wonderful added bonus. The spa was clean and very relaxing. They had complimentary infused water, tea and coffee as well as some snacks like fruit, muffins, trail mix, date and oat energy bars and some dark chocolate bark in the couples lounge. Parking was also included with our spa treatment, so we didn't need to pay extra.
The service as Fairmont Banff Springs was excellent at every turn. We had a small issue with our room and the manager on duty, Josh, was very quick to address it. He was so helpful and went above and beyond. Staff at the restaurants and bars were amazing; giving us suggestions on where to go, what to see and just were so pleasant. The hotel is clean and comfortable. The rooms are small as the hotel is historic older, but amenities are nice.
Eric and Kristina at the Bar were great. They really take good care of the guests, make them feel welcome and comfortable. The ambiance of the bar and mountain views are like in a movie. My family and I had a great time. Oh and food and drinks are awesome too.. They have 3-5 happy hour everyday.Service: 5/5
We absolutely loved staying at Banff Springs. We started our trip to Banff at a more 'cabin' feel, and we ended at the Banff Springs. It was much more of a five star experience! We took advantage of the dining, shopping, spa and golf course. All were great. The valet was also very easy to work with, having our car ready whenever we needed it, even if it was the next day. Everyone was incredibly friendly, the property was beautiful, and it had all the best amenities. We will definitely be returning!
I was at Fairmont Banff Springs for work for 8 nights. My entire stay was so special. Housekeeping kept my room so nice and homey during my 8 nights. My bed was made beautifully, helped organize my toiletries to optimize space, and turn down service was lovely after a long day of work. The Events team was so kind. Always made sure we were eating and drinking enough. Always found friendly smiles around the hotel. Truly felt like home away from home. The views were incredible, the food was great, and the people were lovely. Can't wait to come back for fun with family.
We planned a girls spa day at the Willow Stream Spa a few weeks ago and it did not disappoint. The staff was exceptional from initial booking all the way to the end of our spa day. I had one of the facial treatments and it was amazing. So relaxing. We also spent time in the hot pools. It wasn’t very crowded which was nice. Would highly recommend!
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