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Fairmont Banff Springs

  1. Division No. 15
  2. Lake Louise Bowling Alley
  3. Fairmont Hot Springs Bakery
  4. Fairmont Hot Springs Night Club
  5. Fairmont Hot Springs Gym

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Fairmont Banff Springs

About

24hr text 403 814 1100 Situated among the peaks of the Rockies, Fairmont Banff Springs is a world-renowned symbol of Canadian hospitality & luxury.

Story

24hr text 403 814 1100 Situated among the peaks of the Rockies, Fairmont Banff Springs is a world-renowned symbol of Canadian hospitality & luxury.

Address: 405 Spray Ave, Banff, AB T1L 1J4, Canada
Phone: (403) 762-2211
moc.tnomriaf@sgnirpsffnab
State: Alberta
County: Division No. 15
Zip Code: T1L 1J4


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Reviews
Spa facilities are top notch! Mineral pool was very nice. All products used were explained nicely and was very happy with them. One of the best scrubs and massages I have ever had. Highly recommend.nCoed waiting area had great small snacks and beverages.
What's not to like? We had been to Banff a couple times before, but this was our first stay at the Fairmont Banff Springs hotel, and we are so glad for the experience. First of all, Fairmont Gold is just that - over the top service, amenities, and truly caring staff. The room was not big, but it was beautiful, well-furnished, had plenty of room for the king bed, sitting area and a lovely but compact bathroom. We had great views from our corner suite. Everyone was super friendly and eager to help us and ensure we were having an excellent guest experience. The food was delicious everywhere we went, especially the breakfast and the evening appetizers. We really enjoyed hiking right from the hotel and being able to walk into town easily. The hotel also provided a nice bottle of Proseco and some chocolates as my wife and I were celebrating our anniversary. We really loved the hotel tour, as well, led by Ewan. We loved, loved staying there! One other thing that I forgot to add is that the fitness center is great and the indoor pool is amazing. It is 32 meters and tremendous for lap swimming.
Highly recommend this hotel!nnWe were in Fairmont Gold. The staff there and throughout the hotel is friendly, professional, efficient, and sufficient in volume I mention because so many hotels seem understaffed these days. We particularly appreciated Kathleen, Isadora, and Adam’s efforts in Gold, and we had a fantastic Vietnamese server in the breakfast restaurant who was even kind enough to make us Vietnamese coffee in the style that we had been longing for since a recent trip.nnThe rooms are pleasantly fitted and ours had a fantastic view down the river to the mountains.nnThe bathrooms are too small - whatever you pictured in your head when you read that, think smaller. Smaller than Tokyo or NYC. But that’s really the only downside.nnThe executions/activities are better value than we initially expected, and were great experiences. The highlight was Scott Berry and his forest bathing course. Wow, just wow. If you do it, go in with an open mind and you won’t be disappointed.nnThe spa is nice, but the pool looks a lot cooler in the promo videos. The services are well executed though!nnI’d also like to compliment management. We had a forgivable but unfortunate mishap occur, as well as a few minor snags, and they responded with empathy, understanding, accountability, and generosity. As they say: it’s not about the fall, it’s how you recover. We were impressed.nnWe look forward to returning!
After an initial problem with the room, the staff really showed how they care for customers and the customer experience. A special thanks to Nadia Gray for all her efforts - all issues were rectified and my family and I went on to have a magical stay. The hotel is magnificent. Amazing facilities, brilliant rooms. Amazing stuff and the perfect location.
Aly restaurant manager was fabulous! She goes way beyond her duties in making guests feel welcome and valued. She added to what was already such a memorable stay. Our suite in the Gatehouse was so comfortable and had incredible views. It was very easy to hop on the bus to explore Banff. We will definitely be back.
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