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Reviews, get directions and information for Fairfield Inn & Suites by Marriott Ottawa Kanata

Fairfield Inn & Suites by Marriott Ottawa Kanata

About

Welcome to the Fairfield Inn & Suites by Marriott Ottawa Kanata. We are an Ottawa suites hotel located at 578 Terry Fox Dr in Kanata.

Story

Fairfield Inn & Suites by Marriott Ottawa Kanata is a hotel in Kanata featuring Ottawa hotel deals and located near Scotiabank Place, home of the Ottawa Senators. As a Fairfield Inn & Suites by Marriott Ottawa Kanata we can offer access to the Rideau Canal, Gatineau Park, Ottawa market and other Ottawa events and things to do in Ottawa.

Address: 578 Terry Fox Dr, Ottawa, ON K2L 4G8, Canada
Phone: (613) 599-7767
State: Ontario
County: Ottawa Division
City: Ottawa
Zip Code: K2L 4G8


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Noella at the front desk was extremely helpful and very polite when I called to help with my reservation. She was able to get my reservation changed to the proper date without any issues or headaches. She was very reassuring and understanding with the issue at hand. I was very impressed and grateful for the support that she gave me! Definitely looking forward to my stay knowing that I don’t have to worry about any extra stress.
We stayed here during the IIHF World Juniors tournament. From the moment we walked in the door until the morning we left, we felt welcomed. Front desk staff have mastered positive customer service with a smile. The location was ideal for events at the Canadian Tire Centre. The room was spacious, updated, and comfortable. Breakfast was included. Would definitely stay here again.
I don't enjoy calling out a hotel in this manner, but in this case, it's necessary.nI stayed for the weekend Nov 2024, with high hopes, since it's a Marriott owned property. To keep it as brief as possible, here's a breakdown of the issues:n1. The large suite room 214 is the loudest room I've ever attempted to sleep in. There is a loud buzzing and whooshing sound in the walls that occurs randomly every minute or so, all day and much of the night. Sleep was very challenging.n2. There were cockroaches, dead and alive, in the hallway by the pool which was ice cold - no heat whatsoevern3. The complimentary breakfast is the saddest affair I've ever seen. Okay, we know that the 'free' breakfast is not going to be comparable to a full restaurant. But please - no pancakes, no waffles, no hash browns, no non-pork options? Every hotel I've ever seen with breakfast included has these options.nnThe employees were friendly, hence the 4 stars for service.nHowever, Marriott-owned properties, even entry level locations such as this, should have higher standards. I strongly recommend you avoid this location.
This was my second time staying here. I stayed there for six nights. Fairfield is an excellent choice for suitable accommodation without paying an arm and a leg. This one is at an excellent location, albeit not ideal for public transportation. The rooms are spacious, and the housekeeping does a superb job.
Fantastic experience at this hotel. Staff were very friendly and provided so many recommendations and helped us figure out our evening plans. Rooms very comfy and roomy.nnOnly thing to mention is access to the hotel driveway is from one side of the roadway and not the other so uber/lyft drivers sometimes park on the opposite side and call you to walk across the road.
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