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Fairfield Inn & Suites by Marriott Mt. Pleasant

  1. Isabella County
  2. Isabella County Lodging

Reviews, get directions and information for Fairfield Inn & Suites by Marriott Mt. Pleasant

Fairfield Inn & Suites by Marriott Mt. Pleasant

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Over 700 locations across the US, Canada and Mexico offer everything you need for a comfortable and productive stay at a great value. Modern rooms and suites, ample workspaces, and friendly and responsive staff. LET'S GET IT DONE®.

Address: 2525 University Park Dr, Mt Pleasant, MI 48858, USA
Phone: (989) 775-5000
State: Michigan
County: Isabella County
Zip Code: 48858


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Reviews
Do NOT stay at this hotel. After leaving and without notice, they charged my credit card $600 for a broken TV. We never even used it. Manager lied to my credit card company about the entire ordeal. Took me 3 months to get the fraudulent charge off of my account. And they had left a beer bottle, half empty, in the floor in my room. I'm glad I found it while putting our stuff away before my toddler picked it up and drank some.
7 years ago (14-11-2017)
Nice clean establishment. Very friendly staff. Easy access to CMU, and the Soaring Eagle casino.
7 years ago (11-11-2017)
I went here for a professional event, and I really appreciated the accommodations. Very clean and quiet.
7 years ago (07-10-2017)
Room was great. 3 of us with the 2 beds. Still a fair amount of room. Room was clean. Air conditioner worked great! Kip the shuttle driver was awesome!
7 years ago (05-08-2017)
The "service" this place provides is severely lacking. I needed a block of rooms for a wedding. I initially tried to block the rooms in November 2016. I did not receive a call back about my inquiries until 3 weeks later. I was unable to take the call seeing as I was at worked, but asked for a call back. I never heard back. I finally stopped by in person to try to block the rooms in January 2017. I was told the person that could help me was not available. I left my information, yet again, and asked for a call back. I did not hear back. I tried to call again today ( February 2017), and was at first told the person was in a meeting. I was then put on hold. Once my call was picked up again I was told the person would not be in until 2PM and I should expect a call back by then. 2PM past, with no call. I called again and was told the person was looking at the request as we speak and that I should expect a call back ASAP. It is now closing hours and no call back. This is unacceptable, and shows poor management. I would not feel comfortable recommending a place with such a poor excuse for customer service.
8 years ago (24-02-2017)
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