Lovely hotel and casino complex. Loved the pool and hot tub. Just beautiful and relaxing. Good variety of places to eat. We stayed in a regular king sized room which was a nice size and included 2 chairs an ottoman and desk. There was a refrigerator, safe, single serving coffee machine, no microwave. The bathroom was very nice and had a warming light in the ceiling. The bed was comfortable and the room and hallways were clean and well lit. The hotel and casino is fairly big so bring comfortable shoes because it's quite a hike from the hotel to the casino. My sister, who is on a walker, was able to rent a very nice scooter at the hotel to get around. The hotel offers a free shuttle bus that runs every 15 minutes. We took it over to the Indian Museum. There is a nominal charge to walk through the museum part. We're seniors and the charge was $7.50 for both of us. All in all, we had a very enjoyable time at this hotel.
8 years ago (19-10-2017)
Saw Foreigner here and what a great little intimate venue! Bathrooms close, 2 bars inside the hall, very comfortable padded chairs, not a bad seat in the house. Highly recommended. The casino floor was good size with a lot of variety in games. TBH I'm not a gambler so... The hotel itself was top notch! Very nice rooms, multiple restaurants, the pool area is phenomenal! Indoor/Outdoor hot tubs. Highly recommend.
8 years ago (07-10-2017)
It's a casino, so what I am winning and losing is most important. Winning $500+, breaking even and losing are about equal ratios for me. Though I have never had a handpay, I don't really expect too. I come for fun and don't consider myself a die hard gambler. I genuinely like this casino, and amenities. Restaurants are all good with various price ranges. Nice concert venue, and nice hotel rooms. I knocked a star off, because alcohol is quite pricey, even in comparison to other casinos, and because comp program changed and seemed to have gotten shittier.
8 years ago (05-10-2017)
The facility is beautiful, the casino and the representation of the casino leadership was AWFUL. My family and I were the victims of two minor theft incidents in the same day (even if it was minor—theft is theft). We only reported one of the incidents because the first incident was handled and successfully resolved on my part. Bill Stark, 3rd Shift Security Supervisor should NOT be a supervisor. He had such a DISGUSTING attitude (which reflects upon the entire casino as he is management). He said it was my fault that I didn’t report the first incident, which they probably would have done nothing about. In regard to the second incident, I asked if there was anyone else I could speak with as far as a resort manager. He said no, good luck, and walked away. I think had we been males complaining he would have taken us more seriously. I have been to almost all of the casinos in Las Vegas, all of the casinos in Atlantic City, casinos in the Bahamas, West Virginia, New York, Canada, and around the Pittsburgh area, and this is the ONLY casino I do NOT feel safe or welcome at.
However, the gift shop staff (Food and Beverage Supervisor) were incredibly nice and I am very pleased with their handling of our stay. Maybe they should teach Mr. Stark how to be a supervisor in public service.
8 years ago (20-10-2017)
Always a good time. Took advantage of the couples weekend getaway. Body massage, dinner comp and a little gaming. Rooms are adequate and comfortable and service in all areas is exemplary. Definitely recommend investigating their weekend specials. Well worth the discounted pricing to value.