Eurasia Automotive

I have no words for this place, bought in my Touareg for a service sign that was on. I got a call in an hour asking for certain specific things in the service and if they were done or not. I mentioned yes, and the approx dates, to my surprise I was told you are good to go as it doesn't need anything done. They did conduct the diagnostics and all looked well as per Joel. I am so glad I found this place for my car as I am very picky with who dissects my German ride lol. The honesty is what I am talking about here, which is very rare with service shops. My loyalty now lies with Eurasia. Thank you

This place is phenomenal. They are honest, quick, and provide excellent service. Had my X3 in to these guys after having a terrible experience at another shop. They told me what I needed, didn’t attempt fear tactics, completed the work in a timely fashion, & Even dropped me off and picked me up to retrieve my vehicle. Pricing for repairs/service on a luxury import vehicle is pretty even everywhere you go but what really sets these guys apart is an absolutely outstanding level of service. They are kind, understanding, and extremely communicative. My car was on the hoist before I left and their customer shuttle was at my house to pick me up before 5pm. I’m so thankful.Services: Auto engine diagnostic

What an absolute find! I was referred to this business as I have a German vehicle BMW and am I ever thankful I was. They've earned a customer for life. As with all my reviews, it's the staff who make or break the customer service experience. I had the pleasure of meeting Ray who was extremely helpful, informative and friendly. If you're looking for a great place with great staff who provide great value, this is the place to take your vehicle. I cannot recommend this business highly enough!

I've been taking my cars to Eurasia for years. Mostly for service reminders popping up on my dashboard. At the end of June my Mercedes engine was running really rough so I had to towed to Eurasia. Turns out the motor was blown. Conner explained everything to me in detail. He sent me pictures of the engine and invited me to take a look. It's never a fun call when you have to tell your client he has a massive bill coming but Conner did it with class and empathy. He went out of his way to keep me posted as they searched for a used/rebuilt engine. It wasn't easy to find. They stayed on it for weeks until they found an engine. They removed the old motor and installed the new one as soon as they got it so I could enjoy the car for what's let of the summer. Hats off to Conner and the rest of the crew.Service: Engine repair

Had some repairs done on my TT a short while back. Spoke to Ralph & inquired about costs, procedures etc. These guys are total straight shooters who do NOT waste your time or theirs. They’ll tell you exactly what is required & carry out the work with integrity, professionalism & honesty. I’m fussy when it comes to my vehicle & they won me over with their intellect of my particular vehicle brand & their great ethics. Customer 4LIFE

I have only taken my BMW here every time it needed something over the years. This time dealt with Wallace, very professional and super helpful. They go above and beyond and provide exceptional customer service. Would highly recommend this place.

I am very impressed with Ed deHoog and his crew. Not only did they take me in on short notice but they were very detail specific when dealing with my Panamera GTS. They even gave me a lift home which saved me from having to make other arrangements so the service was truly complete. Some of my colleagues are already taking their Porsches to Eurasia and now I can see why. I loathe giving out Google reviews but this one was well-deserved and I will continue to deal with Eurasia where and when possible.Services: Auto maintenance

Do not use these “mechanics” for any engine work. They clearly don’t know what they’re doing. They have 0 customer service quality and will not take responsibility for their mistakes. They also faked kms the first time and didn’t even test drive their work. 7600$ later and 3x back for a vehicle that didn’t make it a month of running. Still not running even though they broke a new timing chain. Save your money, go to professionals. Stay away. * edit below That was an angry response above. Let me make my clearer response to why I don’t think people should trust this location. My car went in with engine problems because coolant and oil leak / not running. My car had sat not quite a year because I know engine work costs a lot of money & had to save up for it because I figured it was head gasket related, but who knows. So round one. They fixed head gasket problem. $5300 ish. Was excited my car was fixed and was able to drive again. Was expecting cost to be high because engine work. Pretty sure they didn’t even test drive it or they at least lied about “km out” because I have pictures with time stamps on them with km when it broke down. 1 km difference. 3 ish days later , under 200km driven , driving engine light flashing - sound wise same problem it had prior. Towed it back to the shop. They were going to cover anything due to “unforeseen circumstances”, but took half off. $2300 ish They also mentioned I should’ve bought a Volkswagen, which had nothing to do with anything & is just ignorant response. 3 ish weeks later. Car stopped running. Leaking. Towed again waited a couple weeks. Apparently the timing chain which I had done on the car by a trusted mechanic shop only 50-60 thousand km ago was “broken in many places which in turned cause more issues”. They deemed it not their fault , probably because it’s easier for them to get away with “shit happens”. So they billed to diagnose it & I had to get it tow it out of there. The car is not running , 8g ish later. People are aware engine issues cost money, ignorant of this owner to comment otherwise. What people don’t want is to waste almost 10g, 4 tows & have a vehicle that won’t start. Please use a different location , people with respect, knowledge, & accountability.

If you own a BMW or a high end cars, this is the place. Literally half the price of what BMW quoted me. I'm pretty sure they have a shuttle service as well.

RE: I have updated my review with your explanation. I left with two more issues as I said and didn't enjoy the explanation when I called in. Came in with one problem and they were gonna diagnose with $2,000 and I left there with 2 other problems on my car, now I just feel like getting rid of the car for whatever price I can get. Not a nice place at all.