East Side Mario's

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Story

Hey Budda Boom Budda Bing! We are the Home of All-You-Can-Eat soup or salad and garlic home loaf and offer delicious Italian meals at great value. At East Side Mario’s your family is our family and we are committed to deliver Amore in everything we do!

Address: 1200 St Laurent Blvd #500, Ottawa, ON K1K 3B8, Canada

Phone: (613) 747-0888

Website

State: Ontario

County: Ottawa Division

City: Ottawa

Zip Code: K1K 3B8

Opening Hours

Monday: 11:00 AM – 11:00 PM
Tuesday: 11:00 AM – 11:00 PM
Wednesday: 11:00 AM – 11:00 PM
Thursday: 11:00 AM – 11:00 PM
Friday: 11:00 AM – 12:00 AM
Saturday: 11:00 AM – 12:00 AM
Sunday: 11:00 AM – 10:00 PM

Update Info

Reviews

Great service and spacious seating! Place was clean and had a cozy atmosphere. I built my own pasta, but my boyfriend got the pizza for the same price. The pizza portion was larger and seems like a better deal, but I still enjoyed the pasta! Great for groups or for couples - accommodating seating for any amount of people. There’s a lot of great options for kids - $2 meals on select days with a purchase of 15.99 or more! Would come again for the unlimited soup/salad and bread.

 7 years ago (23-03-2018)

I took my family of 3 here for a late lunch on a Saturday (13:30). The resto was almost empty... Two parties if 10 or so near the bar and a few tables of two or three people, but the section to the right of the outside entrance to the mall entrance was empty.

We were not greeted for 5 minutes, and while our server arrived and took our order quickly, it took a very long time to arrive (30+ minutes for two *lunch special* mains and a kids meal).

When it did, the adults' meals arrived before my child's meal, and the steamed vegetables in the kids meal were cold. More precisely, they had a steamed exterior and frozen inside.

Our server was helpful and did her best to take care of us while we waited, and offered to replace the still-cold veg, but we declined as we didn't want to wait for another extended period.

As others have mentioned, this restaurant does not participate in the SCENE points program, which is disappointing.

The food was mediocre (to be expected, but I had forgotten this and was thus disappointed) and overpriced, and the meal took far too long for a family with a hungry toddler. I won't be going back.

 7 years ago (29-01-2018)

If I could give no star I would. Waitress was horrible, she didn't seem to like her job and got very frustrated when asked for a refill of the unlimited salad. She did not bring me a child menu, kept forgetting things and seemed to stay away from our table. The food wasn't that great either. Ordered the spinach dip and was quite disappointed, VERY small portion and barely enough to cover half of the pita bread that comes with it. Pasta that my daughter had was bland and she didn't eat more than two bites at most. Will not be returning.

 7 years ago (28-02-2018)

Went to this location yesterday and the service was horrible. The waitress was annoyed that my friends and I were sharing a pizza (which included the all you can eat bread and salad option). She gave us a small bowl of salad and never came back for a refill. She never once asked if we needed a refill on our drinks. It was obvious she was ignoring us because we weren’t spending a lot of money on drinks and individual meals. She was “training” a new girl and didn’t even let her help. After sitting at our table with empty dishes for 30 minutes a gentleman came to take our stuff away. When she finally came over to see us, she asked us in a rude manner if we would like to share  dessert. When we said we were full she looked at us like we were crazy and reluctantly brought over the machine. She conveniently decided to stand and watch my friend pay for the meal (in order to ensure she got a tip). Her customer service was highly unprofessional. She was unpleasant the moment she realized it was not going to be an expensive bill. We will never be going back to this location and everyone else shouldn’t waste their time either. This experience reaffirms why we haven’t been to East side Mario’s in years.

 7 years ago (04-02-2018)

Great service, but food is not good, I went 3 times in a row thinking it will get better but nope, love the girls and place, price are not that bad neither, only if food was good would be perfect, not going back, hope food improves in future.

 7 years ago (18-03-2018)

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