Durham Hotel East & Conference Centre Oshawa

Horrible experience! And false advertising. Looking at the picture this is a beautiful hotel isn’t it!? Nowhere on the website does this say that this hotel is under severe Construction! The place is a total write-off ripped apart. There are no balconies, the beautiful pool is not there as it’s being ripped apart along with the hot tub which is not advertised at all. Nowhere on the website does it say that you must have a credit card app on arrival nor does it say that they don’t accept debit Visa. After booking this hotel online paid in full I was unable to stay because I didn’t bring my credit card. They would not take a cash deposit, debit or a Debit Visa. Nor did I want to even stay there after I pulled in the parking lot I couldn’t believe that this was a hotel. I understand things get renovated but this was a complete construction zone and should be posted on the website! Worst experience ever
7 years ago (22-10-2017)

The hotel looks nothing like the pictures on their website - they are in the process of renovating, and they have a set of rooms that they're using during this process. The rooms smell like smoke, the hallways have water damage and smell terrible. The staff was nice, but I would not recommend this hotel at least until the renovation is complete. This is apparently scheduled for mid-2018, but I recommend calling ahead to confirm the status since the website does not indicate that they are performing renovations.
7 years ago (28-11-2017)

Considering it was under heavy renovations at the time of our visit, the price was unusually high. The parking lot was in very rough shape. The room was fine, though the pillows were not great. The ceilings in the hallway we're very low, I barely cleared the light fixtures with my head.
7 years ago (11-12-2017)

The rooms themselves are decent. The breakfast is pretty bad. The reason for 1 star? - the hotel is under construction and so the advertised gym AND pool are both inaccessible until sometime in 2018 (or so I'm told). That wouldn't be such a big deal if the wifi actually worked! The front desk guy said it worked for him no problem (surprise surprise the router is in their lobby). This isn't a tourist area so most of the people staying here including myself are here for contract work and will be staying for at least a few months with basically 0 amenities. Very disappointed
7 years ago (12-09-2017)

Room was clean, I was there for a Wedding across the street. They accomadated most of the Wedding party. Partied out back into the wee hours of the morning and was not hassled in any matter, fantastic!!
7 years ago (05-01-2018)