Dollarama

As for the grey haired lady…….nShe is an excellent cashier. She is always polite, efficient, and professional, which makes the checkout process smooth and stress-free. While she isn’t overly talkative, her calm and friendly manner is very welcoming. It’s clear she takes pride in doing her job well, and I appreciate the consistency and reliability she brings every time I’m at the register. She is a great example of how customer service can be outstanding without needing to be loud or outgoing.

Watching the manager yell at an elderly woman for wanting to exchange an item they sold to her broken has turned me off from ever buying here. What's with the turnover rate as well? Seems to be new staff every week. Wonder why..that's sarcasm! Clearly it's the manager. If she has no problem talking to customers like that I can't imagine what she does to staff behind the scenes!

Great store except that older female employee with the short grey hair. Never responds to thank you. Never says a thing so if she’s working I just pay and leave without a peep even though that isn’t my usual happy outwardness. You can’t retrain that!.

Every single time I come into this store they have one person working on the cash register and the line is wrapped around the place. Consider hiring more people or placing people on the cash instead of walking around the store.

The store is huge with lots of selection in comparison to all of the other Dollaramas ive been to but theres only one cashier and most of the time the line is massive because of this