Dairy Queen

Service is a little slow but with a smile. Good is always delicious. Ample parking and 3 park benches out front under the shade of a tree to enjoy your food. Across from exciting sports field and plenty of traffic to keep up people watching to your heart's content.

Great place very friendly staff. They bring your food to the table.

We bought an ice cream cake from the Orillia location for my daughter’s birthday. When it was time to cut the slices for everyone to enjoy, I found a hair in my slice, then a moment later my daughter found a hair in her slice. Everyone had a few bites and then set their slices aside in disgust. I called the store and explained what happened and asked for a refund, I was immediately asked if I have photos of the uneaten slices and the hairs. Not “I’m so sorry this happened” or a “we’ll make this right”. I was asked to prove it. In shock I told him that I had not taken any photos, we picked the hairs out like normal people and threw them out. He then calls the owner who stated they would only do a 50% refund if I brought the remaining portion of the cake in. I informed him that we will not be eating the rest of it because there’s most likely hair in it, and only a few bites were out of the cake that was sliced. Therefore, we are still out 100% of the cake. Then they offered a store credit. Lol. Nope.nnAt this point, all attendees at the party are listening and absolutely disgusted with the service on top of the product. My newly turned 11 year old also incredibly disappointed. I told the employee that the owner can call me directly to discuss and waited for their call. Nothing. I found the slices of cake we didn’t eat, took photos, and went back to the store. I gave the remaining cake back and showed photos. I then told him that the owner did not call. I was then told that the owner had no intention of called me tonight. Laughable. The employee is now examining my photo of the uneaten slices like he’s a scientist looking at cells through a microscope, I asked him if he was counting the slices….he said no, he was looking for hair lol! I told him once again that we threw the disgusting hair from our slices in the garbage like any sanitary person would do. It wasn’t until there was a line up behind me of about 7-8 people that I spoke to and told them all to be careful about the ice cream being served, there might be hair in it that the owner on the phone finally authorized a full refund of $46. They get no gold stars for this. When the refund was being processed on my debit card, it declined…so I was given cash. If your business is going under enough to decline $46, you might want to re evaluate yourself Dairy Queen owner.nHead office and the Health unit has been contacted.

Great friendly staff. Been here several occasions and always treated well. .

I went there recently and had a great experience. The staff were friendly and welcoming, and there was no wait time.