Comfort Inn & Suites, Campbell River

We stayed here as a family for two nights and booked two rooms 404-406. From the moment we arrived, the check-in process was smooth, and the staff made us feel genuinely welcome.nnOne person who truly made our stay exceptional was Andrew. On our second day, we experienced an issue with our room keys, and Andrew stepped in without hesitation. His response was immediate, and he handled the situation with an impressive level of professionalism, urgency, and care. Knowing we were in a rush, he personally took the stairs to assist us directly—something he didn’t have to do, but chose to, simply because he genuinely wanted to help. He remained calm, courteous, and attentive throughout the entire interaction, turning what could have been a frustrating situation into a moment of excellent service.nnAndrew went far beyond simply doing his job. He showed patience, clear communication, and a level of personal dedication that left a lasting impression on all of us. He truly cared about our experience, and his kindness and work ethic were felt in every interaction we had with him.nnWe also want to sincerely thank Harsh, the manager on duty, who was just as supportive and involved. She didn’t hesitate to step in and help, providing excellent leadership and ensuring everything was resolved smoothly. Harsh’s calm, confident presence and collaborative approach added a sense of reassurance, and it was clear she truly cares about her team and the guests. Her active participation alongside Andrew showed strong leadership and a genuine commitment to guest satisfaction.nnAdditionally, the housekeeping team did an outstanding job—our rooms were consistently clean, comfortable, and well-stocked. The complimentary breakfast was also excellent, with a great variety of fresh, well-prepared options to start each day.nnThanks to Andrew, Harsh, the housekeeping team, and the entire staff for their incredible hospitality. We felt truly cared for, and their dedication made our stay memorable. We look forward to returning again on our next visit.

Normally stay at Coast for work but they were booked and Comfort Inn made sure they were same rate and had availability. Staff was great at check in and check out K, James and Baljeet there was pool and hot tub and breakfast was tasty. Will be coming here from now on and will tell my colleagues.

We enjoyed our overnight stay. We especially loved the upgrade to a suit. The patio view was awesome. Great location. Continental breakfast had more options than most. We will be back.

OMG! The beds....so soft, clean best sleep I've had in a hotel ever. Stop with all you can eat complete continental breakfast hot waffles, toast, sausages, fruit, cereal on and on. The only negative experience was we didn't feel safe especially at night out walking the dog or early morning. There is an unfortunate homeless situation downtown and it's right outside the hotel.

This Hotel truly is a great place to stay.nThe room was very clean and comfortable.nBeautiful pool and hot tub.nFree parking with cameras watching over your car.nFriendly staff.nFree breakfast was very good.nEveryone loves waffles!nI have stayed in many hotels in Campbell River and this one was by far the best one.nThe vietnamese restaurant across the street is amazing.nI highly recommend staying here.