Comfort Inn

Currently sitting in the Comfort Inn's breakfast room in Kalamazoo, Michigan. It is 8:42 am. Their entire drink station is "Out of Order" and breakfast goes for three hours. This should have been fixed and running today. When I asked I was informed that it has been down for days. As I'm sitting here a nice lady who works here looks like all she did was switch a switch on and now it suddenly works. So 20 minutes into breakfast we were finally able to get something to drink. Oh and the breakfast here sucks. Three warm breakfast options; only the strawberry flavor waffle batter is working(which I am now being informed by my friends, who booked room here, is gross), and the sausage and eggs in the warmer look old a crusty to be honest. They have salsa is here.......... if breakfast is included in the price it shouldn't be an after thought because you don't think anyone comes to it!! Room was clean, that's why I'm giving one star, and the second star was added because the lady turned on the drink machine.
8 years ago (25-08-2017)

Traveling for business and only in town for one night. I would not stay here again. The staff was nice enough but the hotel was not clean. The carpets throughout the property were not clean. The room I was assigned looked like it was used. The toilet seat was up and there was dry urine on the rim. I didn't notice when I first checked the bed, but before crawling in I used a flash light and the sheets had black specks on them making me feel like the sheets hadn't been changed. Down the hall there was a room with a towel shoved under the door. The hotel is near a college campus and downtown. I stayed fully dressed and did not sleep well. I will be advising my company to take this hotel off of our list.
8 years ago (26-10-2017)

Staff was very friendly and welcoming and were available for anything i needed. Rioms were very clean and breakfast was good.
8 years ago (19-11-2017)

Great location to Western Michigan University and downtown Kalamazoo. Parking lot is a little cramped. Good value, clean and nice breakfast area. Would stay again.
8 years ago (28-10-2017)

Heat didn't work in our room. Staff couldn't fix it. We we're pretty cold. Second key didn't work at all.
8 years ago (30-10-2017)