Club16 Trevor Linden Fitness (South Surrey)

Dani is the most amazing fitness trainer at this facility!! I started my journey in April 2022, and she has been nothing but supportive and encouraging! She pushes me in the best way possible and always has such a great attitude! She is so flexible with my schedule. Especially since I work really early in the mornings, she is there first thing at 5am kicking my butt and keeping me accountable! I appreciate her so much, and would highly recommend asking for her as your trainer if that’s what you are looking for!

I started at Club 16 this year, and have been very pleased with the staff, facilities, and good price points for membership, and training. I would HIGHLY recommend Sarb for personal training. He got me started on some really great programs that have shown great results so far. Sarb is friendly, and very knowledgable about the workouts he teaches, and actually explains how they work, and why they are most effective. I learn something new every session! The only complaints I have for this location are minimal. They could do with a bit of a layout upgrade in the gym to make more room when it is busy. They also need more benches, and maybe 2, or 3 more cable machine stations. Otherwise I feel like it is well equipped. Double check their peak times because it can get fairly crowded, but it's manageable if you go there with a plan.

Honestly very small and not much room to do exercise that isn’t with a machine. Further has the worst management. I was injured and was unable to continue personal training. I got a doctors note, had to get a doctor to fill out their form and then got ghosted and ever got a refund for my unused session. I continuously followed up and was told it was being reviewed or management was deciding and then I stopped getting responses. Try somewhere else other options with more space and better communication. Happy to take your money and not prioritize your health.

Somethings changed at Grandview Club 16. Maybe its the management? Where do I begin? Most desk staff have been replaced over the past 3 months, not sure why as the were warm, friendly, helpful and respectful. Not uncommon to find 4 or 5 at the desk with no one doing rounds upstairs. Several pieces of equipment are needing repairs but despite reporting to the desk do not get listed or repaired. Like others have said cable equipment goes for weeks without being fixed. Was out of hand sanitizer for a month. On dark days blinds remain down when reported to the desk staff say, “I think there broken.” Not! Frequently some dumbbells only have one available probably gone to Shes fit side. They spent $10,000 6 months ago on an upgraded Tv/monitor system but 95% of the time are off. When they are on have useless programming like a movie or some soap. Who can watch that while working out. News or sports tickers is best. Sometimes background music is off as they can’t locate the keys. Musical choice is strictly left to the desk staff. Many issues are reported to the desk but action is rarely taken. Don’t look for a comment card, they don’t have them. Want to speak to the manager shes to busy. New places opening up locally which cost a little more but perhaps less aggravation. Bright spot the singular cleaning lady who does her best to keep the place tidy!

This was a decent gym, staff was decent, never overly kind and welcoming. If you want to go to this gym forever then yea go here but if you plan on cancelling your membership ever, dont. I cancelled over a year ago and was still charged for months after without realizing untill I went back on my credit card statments. Then a month ago I was charged out of the blue and have been trying to get my money refunded, ive called twice and they have still done nothing about it. Theres way better gyms out there that have overall just a better enviorment, dont waste your time with club 16

Super angry. I have been a member with this gym for approximately 3 years. During that time, I purchased probably 40-ish personal training sessions. I used most of them but after a stint in the hospital, never found the courage to go back and finish using the remaining 14 sessions though I still continued to pay for my membership. In September, I moved to the UK. Before leaving, I asked to cancel my membership and asked about possibly being refunded for my remaining PT sessions. I spoke to 3 employees and was told, in writing, that I would be refunded for my remaining sessions as long as I sent in 2 proofs that I had moved. A few weeks ago, I sent in the 2 documents and I was told I would no longer be receiving a refund because A. I had cancelled my membership and B. I hadn’t used my membership in awhile. I don’t understand the logic behind this as I obviously cancelled my membership because I was moving, hence the request for the refund, and though I spoke to 3 employees about this beforehand, none of them advised me that my refund would be moot if my membership was not active. And in addition, it should not matter that I did not attend the gym as I still paid for it every month without issue. This is absolute garbage and I am beyond frustrated. You cannot promise someone IN WRITING a refund of over $1000 and then renege on it. You’re literally a multi-million dollar company. Give me my refund.

I enjoy this gym , i have recently made it my home gym as it works better for my day to day work. its always clean and tidy and friendly staff. it defiantly is not the biggest lay out but i find it works well.

Love this Gym .Clean and organized and not so cramped compared to others.Trainers are very knowledgeable and know what they are doing , fitting into different customer needs & goals. Shout out to Haroop , my trainer, disciplined and focussed always . He's good at math too, never forgets rep counts during an exhausted set, lol. Keep up the Good work guys!

I’ve had a great experience personal training with Kiera this year. She’s very passionate about her work and keeps me motivated to do my best. I really appreciate how she goes the extra mile for her clients. Thanks so much Kiera!! I’m pleased with my results so far and how much stronger I’m becoming.

I like the gym overall but the hours are so sad, the fact they close at 7pm on weekends. They should realistically be open later on the weekends because people have more time than during the week. Please club 16 stay open later.