Club16 Trevor Linden Fitness Maple Ridge

My experience with Club 16 has been extremely disappointing, and I want to warn anyone considering a membership to be very careful when signing the contract. The information they gave me at the beginning was not what they followed later, and they ended up charging me over $1500 completely beyond what I had agreed to.nnI repeatedly told them I didn’t have the flexibility to attend . Every time I tried to call or visit in person to book a personal training session, there was never any availability that matched my schedule. It was always inconvenient and felt very unprofessional.nI went there in person, called many times, and emailed them asking to cancel my subscription. Instead of helping me, they kept referring me to ABC Fitness Solution. When I called them, Every single time they were either confirming they’re cancelling my subscription and next month again, I was charged on my credit card. When escalation was requiredc I was told a callback will be made but no one has called. With the busy schedules we all have, it’s very frustrating to deal with this amount of runaround and stress just to cancel a simple gym membership.nnIn the end, they charged me much more than what I signed for, and absolutely no one took responsibility or helped me resolve it. This has been one of the worst customer service experiences I’ve had.nnI truly hope they improve their communication and billing practices, because this was unacceptable and not legit.

I recently started weight training for the first time in my life, and working with Xen has made the entire experience incredibly positive. He really takes the time to understand my mobility issues and adjusts every session to match my abilities while still pushing me just the right amount. His patience, knowledge, and encouragement have helped me build confidence and make steady progress. Highly recommend Xen to anyone looking for a thoughtful and effective trainer.

Trevor Linden Fitness in Maple Ridge is an excellent gym! The staff are always kind, welcoming, and genuinely care about your experience. The management team is professional and open to feedback, which really shows they value their members. The facility is always clean and well-maintained, with a great variety of quality equipment for every workout style. It’s such a comfortable and motivating environment to train in — highly recommend!

I want to give a huge shoutout to Zouxi—truly one of the hardest working employees I’ve ever seen. She greets everyone with a genuine smile and has an incredible, uplifting energy that makes the gym such a welcoming place.nnRecently, I had an issue that was making me feel uncomfortable about coming in. Zouxi noticed I was upset, stepped in right away, and handled it instantly. Not only did she resolve the problem, but she also went above and beyond to make sure I felt comfortable and supported.nnHer kindness, professionalism, and dedication don’t go unnoticed. She really deserves recognition for the amazing way she treats people. Thank you, Zouxi, for making Club 16 feel like such a positive and welcoming environment!

I’ve been going to this gym for about 2 years now and without a doubt this is the best gym in bc I’m always greeted with a friendly attitude and respect from the staff and other members of the gym. What I found crazy is that about a week ago i was in the gym and I saw Trevor linden in the flesh got to have a quick chat with him and shook his hand. Overall I found the moment very surreal and it just shows how much spirit is in the company and puts club 16 in a whole different category than then the regular gym!