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Reviews, get directions and information for Ciclo Werks

Ciclo Werks

About

Bicycle sales and service, fantastic carbon fiber frames and titanium bolts, purveyors of fine European cycling shoes and clothing



"Bicycle sales and service, fantastic carbon-fibre frames and titanium bolts. Purveyors of fine European bicycles, cycling shoes and clothing."
Address: 37 Erb Street East, Waterloo, ON N2J 1L7, Canada
Phone: (519) 884-8686
moc.skrewolcic@ofni
State: Ontario
County: Waterloo Regional Municipality
Zip Code: N2J 1L7


Opening Hours

Monday: Closed
Tuesday: 12:00 – 6:00 PM
Wednesday: 12:00 – 6:00 PM
Thursday: 12:00 – 6:00 PM
Friday: 12:00 – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

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Reviews
Will be my bike shop of choice from now on. Amazing service and work. They helped me find replacement parts for my bike that are great quality and didn't cost a fortune.
Had such a great experience at Ciclo Werks. I went in looking for some SPD cleats, and left with a beautiful set of Dura-Ace wheels. If it wasn't for the great service and conversation, I never would have made it to new wheels. Awesome shop, can't wait to upgrade more in the future. Thanks, see you soon!
What an amazing service. Did a brake service in 5 mins for my e-bike for a very reasonable price. Truly amazing. Strongly recommend.
Brought my bike in I bought on Kijiji last summer for a tune up and a few new parts . Repairs were going to be 60% the cost of a new bike . Paul helped me decide on repairing or getting a new bike , no pressure sales , real nice dude. Got a great deal on my new bike and was able to work a deal for trading my old bike that needed many repairs to Paul . Highly recommend this place can’t wait for my first time up.
Paul was so helpful and kind when my daughter’s gears failed on a family bike trip. He didn’t overcharge us and prioritised it so we could enjoy the rest of our trip.
Paul goes the extra mile. I recently had a Colnalgo bike damaged during shipment by FedEx. I went to three other bike shops and all said they couldn't help find the part needed. So I was stuck with a high end bike I couldn't ride. A friend suggested Ciclo werks and in a week I had been trying for several months the part was found and the bike repaired. The bike is awesome to ride all thanks to the perseverance and help I received at Ciclo Werks. He has my business for sure. I highly recommend this store.
I am new to road cycling this year and I must say Ciclowerks has been invaluable. Not knowing what I was doing, I bought a lemon of a bike on Kijiji. After multiple problems I took it into Paul for some help. I should’ve just come to him initially! He helped me work through all the issues with the bike, replacing what needed to be replaced. He addressed my concerns about safety, gave honest advice and provided quality fair priced replacements frame, tires, wheel set. He is the epitome of what a boutique-style, service led shop should be. Thanks for all your help this year! If you are a beginner or a veteran you need to visit Ciclowerks.
Not sure if the owner is a big stoner who forgot to ship or just straight up trying to scam me but I had ordered a pair of canti brakes on June 15th. I was sent a confirmation email for the order but no follow up email to confirm shipping. They still hadn’t arrived in early July and after repeated calls the last I had heard he had the package in front of him and was going to email me the tracking number at 6 or 7pm that night. The email never came and he started avoiding my calls after that. I would suggest no one deal with this loser! I have had to initiate a refund with my bank to even get my money back.
I cant say enough of Paul and his store, I have started my cycling journey again after a long break and he has been such a great resource. Thanks again Ciclowerks
Very friendly service. Paul is a very knowledgeable person and takes the time to explain things properly. 3 of my friends tuned their bikes at his place this month alone and they all loved it.
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