CIBC Branch & ATM

No help at all. We need to close two bank accounts, and transferred one account's money to another.They said you cannot close it as the fund is transferring. If you close the account, we did not know where is the money. The easiest way for them would cancel the transfer (I believe they can do it with the authorization from us), and close both accounts. But the only thing they did was " I am sorry, you cannot close the account." Sucks!!!!
8 years ago (08-09-2017)

Have gone in to this branch about 5 times, each and every one was terrible experience. Understaffed, so there is always a long wait. Tellers constantly try and upsell you products. I once agreed to upgrade to one of the services they were trying to push on me, and the teller didn't know how to set it up. I once brought in a letter I received from CIBC with unclear instructions in it, and they just told me to call customer service. My experience with CIBC overall has been poor, but this branch in particular takes the cake for worst customer experience.
8 years ago (18-11-2017)

I believe CIBC ATM can do a lot of banking, but I am more in communication with humans. When I was waiting in line, I hoped the financial manager would not talk to me,leave me alone. and machine cannt do everthing, you guys cant limited the teller service
8 years ago (21-11-2017)

It's a good bank, I come here frequently.
8 years ago (06-12-2017)

I love the drive through service
7 years ago (02-04-2018)