Chase Bank

I was having a technical difficulty with paying my bill on time, the issue happened over MLK holiday. A big thank you to an associate name of River. With her help and patience the problem solved. Again, River thank you so very much.

I can't stand this bank in kalamazooral. I have had this bank for quite some time in Arizona. And then I moved to kalamazoo. Worst service, there's only one location in Kalamazoo, end the A. T, m, it's always broken when the location is not open. Or the door is broken, and it won't accept your card to get in. There is a drive up ATM on westnage in portage, and that's usually broken as well. It's such a pain to try to actually use the bank services.

9 times out of 10 the ATM on Westnedge is out of service. The downtown branch has zero parking and lots of sketchy people hanging around - pass. I'm guessing that Chase REALLY would prefer that I bank at human friendly Arbor - and I am.

We have been banking with Chase on Michigan Ave., Kalamazoo, for over a year. First class service.

Have been going here for awhile and will not be coming back. Employees laugh and look at each other in a sense “making fun” of what the customer needs... felt really offended. Although the slimmer guy I had today was truly nice!