Centretown Veterinary Hospital

The first time I was here, we got a great vet and were happy with the services we received.. Sadly, the second time was absolutely horrible! (So much so that we won't be going back here and would actually recommend against them if you have a puppy or kitten and need the initial vaccinations- elsewhere will charge you far less & still be happy for your business.) They gave us a totally different vet the second time and as I've never had to ask to get the same vet again from a place, I didn't even think to-- the second vet we got seemed more interested in billing as much as possible. The other beyond strange bit it how ridiculously expensive they are.. If you have a new puppy or kitten, I would highly suggest going elsewhere as they're the only place I've been to who actually charge an exam fee every visit, even when you're just going in for the rest of your pet's booster shots. ($70-$100 a month ON TOP of shots and deworming medications once a month for 4 months? Others only charge the shots after the initial exam, as they're already marked up.) On the bill they put that we got a "good clients discount".. I was absolutely disgusted as people don't get this ripped off elsewhere, let alone have people claim their overcharging has actually been discounted. This is the only place I've been to that does that kind of overcharging to new pet owners.. but at least now I know why it's so easy to get a last minute/next day appointment here.
7 years ago (03-03-2018)

I've been bringing my two dogs for the last two years to the clinic. Both vets I've seen and all the staff have been great with my darlings.
7 years ago (11-03-2018)

I just moved to Ottawa and was worried about having to try out many different vets to find a decent one. Luckily, Centretown was the first one I went to. The staff and service is exceptional, and their rates are affordable! They were not pushy with unnecessary services, and the vet was very knowledgeable. I will definitely be returning.
7 years ago (04-11-2017)

Very friendly and knowledgeable. Decent prices.
7 years ago (09-03-2018)

Staff are awesome here. I recently adopted two kittens, one ended up being very ill (upper respiratory almost constantly). They seemed to genuinely care and wanted to help. Dealing with sick animals regularly can be hard for both the owners of the animals and the staff - I appreciate clinics like this being around, even if it's a bit far from where I live!
7 years ago (04-08-2017)