Centre d'hébergement Champlain-Marie-Victorin

My mother-in-law was at this CHSLD for 7 years .She just passed on dec.22 ,2023. We want to thank them for the great care and compassion they gave to her till the end .The family of Mrs. Elisa Rossi says thank you . The staff on 1A and 5A were wonderful

I have read the the reviews and in some way very concerning. However, perhaps the facility needs updating and the rooms are awful. As for the care you people are wrong in many ways.nnThe staff all the staff I have spoken to have been amazing and have been giving me information on my mom since she moved there 3 weeks ago.nnMarc and Andre have actually used their own phone to call me and have my mom call me.nnPeople understand what these individuals do they do what you don’t want to do out up with our loved ones, that can be difficult and have behaviour issues.nnAlso realize that they are not making thousand of dollars to feed them change them and take abuse from family members and clients.nnTake the time to say thank you for helping thank you for doing our job and thank you for your kind heart.nnTo reply to the lady that put one star that your husband left with a worker.nnYour husband was not a good man or he wouldn’t of left you for her.nnPlease make your reviews based on the care.nn5 for staffn1 for rooms

What a joke of an establishment and mistreatment of their workers. My partner is constantly told that she is only temporary yet make her do all the work while the full time staff sit on their behinds and don't do anything. Then she is bullied at work by other members of staff, She is always threatened with job security but now she has to strike for nearly 3 hours outside in the cold.nI have launched a criminal investigation into the Groupe Champlain, im sick and tired of the mistreatment.nI wish i could say this is an isolated event but after a week of investigation, i found out that there are a number of employees who have been mistreated. Standby for an update

My mother has been there since August 2021, up until now she has been treated very well. it's true that if you call that it's frustrating that no one calls you back, but it's not enough to thrash the place with mean comments.nI read that there was a patient that cheated on his wife, these things happen and there are some staff that work there are very good looking.nWhen I go visit my mom the staff is very willing to talk with me and if I have questions they are answered. The only thing is that at the entrance the people there are rude and impolite, you ask a question and they kinda talk down to you.

Difficulte to talk to any staff members they laugh at you they don't return phone calls when it's really important. They don't do back round checks they don't acknowledge the seriousness when a family member tries to help them. I'am the son of my mother in your establishment and all of your administration cannot give me the time of day I haven't seen my mother since my father passed away at your establishment because of your incompetent social workers that are stopping of seeing her.

Directions to Centre d'hébergement Champlain-Marie-Victorin with public transportation

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