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Reviews, get directions and information for Carter Car & Truck Rentals

Carter Car & Truck Rentals
Address: 1270 Upper James St, Hamilton, ON L9C 3B3, Canada
Phone: (905) 388-6937
State: Ontario
County: Hamilton Division
City: Hamilton
Zip Code: L9C 3B3


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 7:00 AM – 3:00 PM
Sunday: Closed


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Reviews
Apparently you are unable to rent a car using another persons credit card even with the person signing there due to "change Of policy " I recently rented here in January and had no problem? I searched on carter website and it clearly states you MAY rent a vehicle with your license and another persons credit card as long as they sign a third party form.
7 years ago (23-03-2018)
I needed a cargo van on Saturday for a few hours. same Usually, I have trouble booking with Carters because of availabilty of cars/trucks. After going to Discount (outrageous price; unavailable trucks) and I went Enterprise. The directed me to an alternate location but I saw a cargo van parked outside and decided to go in and inquire. I was able to book on the spot for $30 with 25 km free (I have my own insurance) with $0.2 per additional km. The booking person was fantastic. I was supposed to return at 3 pm on the same day but was delayed by half an hour. They did not make a fuss. They even did not ask me for gas reciept. I had gone over by 7 km but they did not charge extra for that either.
8 years ago (29-05-2017)
Just make sure you get a signature that you return the car the same way you took it. After settling the contract upon return, many days later they charged me $50 more for a flat tire. That I returned the car flat. How? the person helping me drove the car to their parking lot. No flat. They even accused me of putting air in the tire before returning. (really? are you not open to the concept that you got the flat in your parking lot? Automatically accuse customers?) They never contacted me when I left to tell me this. Did not know about the charge till I got my credit card bill. I was visiting from US - not worth fighting it. Have $50 on me Carter and good luck with your business. [people working at the counter were great though - very friendly and helpful]
9 years ago (18-01-2017)
Very accommodating staff. Needed a van urgently and they were able to supply one.
8 years ago (30-06-2017)
Best customer service ever highly recommended ♥♥♥
8 years ago (04-05-2017)
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