CAA Store - Don Mills

Helpful & friendly staff. There was a bit of a line but eventually they had more people helping.

Lately it has been hard to find an open office. The one in Newmarket is closed and the next closest one was also not open. Luckily I found this one...but it was a leap of faith. I couldn't trust the times listed on the map and the telephone never connected to a real person.nDespite this, when I got to their office, they were professional and efficient. Lots of cool travel stuff on display.

Had to get an International Driver’s License. This CAA store made it super easy. The whole process took less than 10 minutes. Too bad Service Ontario can’t be as efficient or as pleasant as CAA!!!

Friendly employees but it’s understaffed. Always a line up, even if you arrive at opening time. Lined up for 14 minutes for a quick photo. The store is too warm as well, so you might look shiny/sweaty in your photo!

Purchased an International Drivers Permit for the first time to rent a car for my honeymoon in Korea, as our trip was based around having the rental car. However, CAA did not stamp the license correctly and we were unable to rent a vehicle during our honeymoon and leaving the permit we paid for useless. At the time of getting the permit, the CAA worker seemed very distracted watching the Olympics through her monitor, and most likely forgot to stamp all the required fields on the International Drivers Permit which caused a major issue on our end and did not allow us to rent a vehicle during our honeymoon. This was very disappointing and frustrating on our end that a CAA employee could be so unprofessional to not correctly complete our required permit? Do better