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Reviews, get directions and information for Buffalo Wild Wings

Buffalo Wild Wings
"Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings."
Address: 555 Shelburne Rd , Burlington 05401, VT, US
Phone: +1 802-489-5083
State: VT
City: Burlington
Zip Code: 05401


Opening Hours

Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-23:00
Friday: 11:00-23:00
Saturday: 11:00-23:00
Sunday: 11:00-22:00


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Reviews
I was skeptical given all the negative reviews this place has. From my experience, I can confirm a few… let’s get into it. #1 - Food tastes decent “if” served hot, both our burgers were cold, fortunately it was a take out so we just warmed it up in the oven. Onion rings and boneless wingsoriginal Buffalo sauce were really good. The fries were stone cold, had to revive them in the oven, nothing spectacular, pretty average. Celery and carrots were not fresh at all. #2 - Don’t wait for the staff to check on you, if you ask them proactively about your order they will immediately help you. The lady who I asked was infact very sweet and helped me promptly. #3 - they did not miss out any of my items, so no complaints on that front. The ambiance is pretty good, also there is a ton of seating options, including a bar area. There is lots of parking available. Might dine in during a football / basketball game to see it on a big screen but not for the food alone.
I love Buffalo Wild Wings, but this location is always a supreme disappointment. I'm not sure why I keep coming back here. I haven't been happy with a single order we've gotten from here. Maybe it's better for dine in, but I would not recommend getting takeout from here. Primary Issues from the past 3 visits 6/4/2022 - They forgot a side of fries and a bottle of sauce, we stood at the counter for 10 minutes before someone addressed us plenty of staff walked by, but I'm sure it wasn't their responsibility to handle the takeout counter 9/05/2022 - Again, they forgot a side of fries. It took 15 minutes of standing at the counter there was even a guy ahead of us waiting for longer before the manager came over to handle the takeout counter. 11/23/2022 - They forgot a large side of fries this time. After 10 minutes of waiting, my S/O leaned over the counter and got our food. I got 10 wings and there might have been a tablespoon of sauce used for all of them. Driest wings I've ever gotten. see pictures of my S/O's Honey BBQ bird "dawgs" and my wings
It was surprisingly calm for a bww! They messed up our order but they were upfront about it and made amends quickly. Wings were good as always. Tried the Mac and cheese for the first time and that was good as well. Clean place and friendly staff.
Love it here usually never disappoints, but today got a take out order, ordered pretzel bites. The cheese they gave me was clearly old, don’t know how they didn’t see that when pooring it into the container. It was watery curdled and smelled god awful. Hope they didn’t feed this to anyone else and I’m glad I noticed before biting into it.
Great wings, but it takes a long time to be seated and get the food. The Hawaiian wings are my favorite! They have the choice between dry and sauce, the sauce is the best.
Look, we’ve all been there. You just want some wings and beer, and you don’t wanna wait too long to be served at a more “proper” restaurant. Well, I’m here to tell you that you’re gonna end up waiting the same amount of time, if not longer, to be served. There must be a single person working in the kitchen at any single point, because there can be no other logical explanation for a 50 minute wait to prepare an order of 15 BBQ boneless wings. Go literally anywhere else.
Found a BWW gift card with $30 on it in my wallet so we ended up getting take out for dinner. Instead of getting the order of 20 boneless wings, we went with the 30 count. We're always too hungry after only getting the 20 count. Had to call in the order because the website wasn't working properly when I tried to place the order. But everything was done correctly and it all tasted wicked good! The girls at pick up were very friendly and helped made the pick up transaction very easily, I was in an out of the restaurant very quickly for payment and pick up.
If I could give zero stars I would. I came here for a late night snack for my family and got some wings. The wings I received were ice cold, and the ranch they supplied me with was fine up until I saw a HAIR at the bottom!!! Absolutely disgusting. Do better!
This is the third visit in a row that I have been completely and utterly disappointed. The wings have been dry and freezer burnt. On top of that, I love me some salt and vinegar seasoning, but because the wings are presumably made ahead of time, the seasoning doesn’t stick and what seasoning they do shake onto the wings is so minimal that they might as well not put any on at all. Last time I was dining in and had to ask for some seasoning from the server. Because I took out this time, I was left with nothing. This location has been a disappointment for a long time. It seems to be getting worse. Not only is the chicken freezer burnt, dry, and tasteless but the number of beers that are on tap have disappeared. They offer maybe a quarter of what they used to offer. Don’t waste your time at this location.
Horrendous. All the recent 1 star reviews are spot on accurate. This place has fallen hard and fast from what it once was. A bad experience all around. Long wait times to get seated and to get served food even though the place was a ghost town. Wings were not tossed in sauce but just lightly poured on. Chicken had a gooey texture and both my friend and I couldn't finish our food because we felt sick. There were crayon scribbles all over the booth and no attempt to clean it. The place is in disarray and is very clearly on the short track to failure. Either new management needs to whip this place into shape or it won't last. A real shame since I've been coming here for years and it's been good in the past but after tonight I will not be returning to this location ever again.
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