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Brandy Melville - Toronto

  1. Toronto
  2. Toronto Clothi̇ng Store

Reviews, get directions and information for Brandy Melville - Toronto

Brandy Melville - Toronto
Hip retailer selling trendy fashions & accessories aimed at young women.
Address: 326 Queen St W, Toronto, ON M5V 2A2, Canada
Phone: (647) 351-2611
State: Ontario
County: Toronto
City: Toronto
Zip Code: M5V 2A2


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info
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Reviews
I am appalled by the quality, price, and presentation. The clothes are all wrinkled as if they pulled them out of a garbage bag and hung them up. The fabric is extremely low quality as is the stitching. I can get the same quality at a bargain bin. Walmart sells softer fabric and less expensive. Also the logo is barely stamped onto the items, very faded. My daughter is an extra small and these clothes are way too big. What is the hype with this company? It is NOT worth it. Go to Aritzia if you want to spend this much money. At least their clothing matches the price.
Well seems like Brandy it’s a very popular place to shop here in Toronto.nnWent on a Sunday at around 12pm.nThere was no line outside but inside, for the fitting room, there was a huge line that took over a third of the store, so unfortunately it was hard to check everything.nKinda sad over the huge chaos that there was inside.nnBut Overall I had an okay experience, I personally don’t mind Brandy items, their underwear are actually pretty good!nAlthough I understand the negative comments towards their employees.nThe staff was very efficient & kind enough to answer to a few questions that I had this time.nnI wouldn’t recommend going on weekends.nNot worth it if you want to spend a relaxing time shopping.nTo each their own on where to spend their money and time tho.
I love brandy melville and the clothes are always great quality so this is only negative towards this location. When it’s -20 degrees outside you don’t make innocent people wait outside. Recently we had an encounter in the 1 hour line where we went around 45 minutes before closing to avoid a long line. We waited more than 20 minutes in line before the security guard at the door told us to get out of line because they wouldn’t let us in the store more than 20 minutes before they were going to close. Maybe 45 minutes before, don’t do a line and just let people shop? This is how your employees get paid.
Clothing is cute and suprisingly worth the price a lot of pieces are 100% cotton and it’s the only reason I shop here. Came on a Sunday afternoon and only waited around 10 mins in line. Highly reccomend visiting on weekday mornings. Godspeed if you try to navigate Brandy during peak times—it’s almost impossible to browse. See a cute bra? Good luck trying to find the matching panty.nnCustomer service is hit or miss—the girls usually working at the register are always super sweet and actually possess customer service skills. Some of the associates on the floor are something else though. I asked one of the girls folding at a table which is the only task they seem to do where a top on a mannequin was located. She replies “I don’t know, can you ask someone else?” and continues to fold. Bruh. I did exactly that and the associate that did assist me was knowledgeable and kind enough to remove it off the display for me.nnGod if you can hear me please bring online shopping to Canada
When we discovered items purchased were missing from the bag, we called and were told to just get the items the next time we were in. But of course it wasn't that easy. When we got there, we were told whoever took the call did not pass the details to the supervisor, which meant they couldn't check the cameras to see what had happened. So they wouldn't do anything except tell us to call customer service. We made the trip back we don't live in Toronto especially for this reason. The customer service here is terrible. The staff either don't know their own stores procedures or just don't care to give correct advice but when their own manager can do nothing to help, so she says, I guess they have no reason to even try. There is some strange hype around this store, 60-90 min wait to get in on a Saturday!!!! And I do not get it! If you do get in, it's claustrophobic. No room to move around, staff busily tidying everything up constantly so you are asked to move several times if you are in their way, The fitting room line runs the length of the store on a Saturday at least and also takes about an hour! I would strongly encourage your kids to stop following the latest trend in this case, this store because if after a 90min wait, you have items you paid for go missing, and no help to resolve it, with customer service this bad, this isn't the kind of business we should be supporting.
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Brandy Melville - Toronto map

Directions to Brandy Melville - Toronto with public transportation

Queen St West at Peter St 70 meters
301
501
Queen St West at Soho St 110 meters
301
501
Queen St West at Spadina Ave 130 meters
301
501
Spadina Ave at Queen St West 140 meters
310
510
Spadina Ave at Queen St West 170 meters
310
510

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