Best Western Plus High Country Inn

If you're traveling with a pet this place is awesome! Very nice large grass area with walking paths and water features. Extremely nice for both our pet and us. Definitely recommend this hotel. Room was clean and large enough and had a fridge and microwave. Wifi was good and easy to connect to. Great place with helpful staff.
8 years ago (26-10-2017)

I was very happy with our stay at this hotel. The room was clean, quiet and comfortable. I was also impressed with the appearance of the grounds which are beautiful and well maintained. The staff was very courteous and made our stay a pleasant one. I would recommend this hotel to all travelers.
8 years ago (15-09-2017)

This is a very nice and well maintained motel. It has a cozy, cabin - like feel. The staff are friendly and helpful. I'm going to go ahead and ruin the surprise about the "grab and go breakfast". It is a brown paper bag with one water bottle, one chewy granola bar, and one apple or orange. They don't offer any other type of breakfast. The coffee/ cappuccino machine are complementary and available 24/7. Staff will recommend Jeremiah's restaurant across the parking lot.
8 years ago (30-07-2017)

Very noisy bathroom ceiling fans in rooms. Next door bathroom fan was too loud to allow good night sleep. Colleagues staying in other rooms complained about that too. This is more a "motel" than a "hotel". No bkfst is offered by the hotel. No safes in the rooms (to store a laptop or valuables), and no provision for such by the front desk. This is really bad if you are on a business trip in the area, and you carry laptop/s. Overall - it is OK to stay in if other lodging options are not available in the area. Also - the early check out time (11:30 AM), is a problem if your flight from Salt Lake City leaves in late PM.... (such as Delta to JFK for example).
8 years ago (27-09-2017)

Worst hotel customer service experience I've ever experienced. After arriving for a one night stay (later than expected arriving at 2 a.m.) our entire family was awoken to a loud knocking on the door by housekeeping two hours prior to check out. When we called the office to inquire why they would be do that we were told it is hotel policy and they suggested a do not disturb sign could be posted. This makes absolutely no sense to us. Especially considering we arrived late, but there is no reason even if we checked in at 3 pm. The front desk manager only made it worse by stating that we were rude when we called to inquire and complain, and she basically said there was nothing she could do about it. And tried to refuse to give me her name when requested because I was going to contact corporate. Great hotel, just need new workers. A real shame this was our experience.
8 years ago (28-07-2017)