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Best Western Albany Airport Inn

  1. Albany County
  2. Albany County Lodging
  3. Albany Lodging

Reviews, get directions and information for Best Western Albany Airport Inn

Best Western Albany Airport Inn

About

- Free Fiber Based WiFi
- Free Full Hot Breakfast Buffet
- Free Airport Shuttle Service
- Free Parking
- Pet Friendly
- Park and Fly Available
- Onsite Restaurant & Bar, Indoor Pool and Fitness Center

Story

Located in Albany,NY, the Best Western Albany Airport Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Address: 200 Wolf Rd, Albany, NY 12205, USA
Phone: (518) 458-1000
moc.tropriaynablawb@ofni
State: New York
County: Albany County
Zip Code: 12205


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Reviews
My girlfriend and I brought our 3 month old daughter for a stay overnight on 10/7 as we had a final destination in a town not too far away. In that town we normally stay at Best Western and that one has always been clean and great. So we figured we'd stay with Best Western since the other one was booked up when we made our reservation. What a mistake that was. After we checked in we went to our room. As soon as we opened the door and stepped inside, my girlfriend and I noticed a very strong and funky odor. We both looked at each other and agreed immediately it was not pleasant and we couldn't stay in there. I went down to the front desk and told them about it and they gave us another room. Upon entry of that room, we still smelled a funk but it wasn't as bad and frankly after driving for several hours with an infant, we were going to just settle. I went to the car to get the luggage and as I'm unloading I get a phone call from my girlfriend. She's telling me we're going to a 3rd room. The toilet wouldn't flush and there was a nasty film of dirt at the water line in the toilet. The tub was stained bad and dirty as well. The gentleman at the front desk felt terrible, and gave us another room which he checked himself. That room looked "better", but once we pulled the blanket forward we noticed the sheets had pink stains on them. VERY large and noticeable, looked like lipstick stains. The pillows were yellow stained and dirty looking and we didn't even bother with the bathroom. I immediately made phone calls to nearby hotels and we found one for $70/more, and went there. To the credit of the staff at Best Western, they were sympathetic and tried their best to make us happy. We're not difficult customers, we just want clean in the very least. The $70 extra was not really in our budget but WELL worth the extra money at the new hotel. This experience was terrible and I will NEVER try that Best Western again. Frankly it has us feeling sour against Best Western in general...
7 years ago (09-10-2017)
I have stayed at this hotel many times over the past several years and have been getting increasingly dissatisfied each time. I was very disappointed with my stay this time. It was my last stay at this property. The room literally stank even before turning on the noisy air conditioner which also emitted a foul odor. I kept spraying my travel size Lysol in hopes that I would not have an asthma attack. The saving grace was being able to park our car there and the free shuttle to and from the airport. Luckily, there are other park and fly hotels nearby. In this case I definitely recommend paying a little more for a fresher and quieter room. Once they remodeled their lobby and breakfast area I thought maybe the rooms would soon follow, but unfortunately, not soon enough for me. The cookies at check-in are great, but not worth the price of a good night’s sleep.
7 years ago (23-10-2017)
We stayed prior to our flight from Albany airport. This allowed us to leave out car somewhere safe for a reasonable fee, and sleep a little longer before our flight. The shuttle service runs from 4:15 am until midnight. We had expected to return before 11:00pm and of course, that did not work out. We called at midnight and explained we were just waiting on our bags and they agreed to come get us. They could have easily said go take a taxi and we greatly appreciate this kind of customer service.
7 years ago (01-10-2017)
It was a good hotel. Clean. Breakfast was good for the price. It was quite. Lots of parking spots. I give 4 stars for 1)the first person in front desk wasn't nice at all! 2)No elevator so we had to carry our suitcase for one floor.
7 years ago (17-10-2017)
Very Nice Hotel for the money. Older so is not equipped with elevator , but stairs easy to climb. Has been updated on inside and outside being worked on. Great little Bar that serves food in building but all kinds of places to eat right outside the door. Have a great staff and offer shuttle to airport and dining. Very quiet!!!
7 years ago (18-09-2017)
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