Ashley HomeStore

I bought a couch from Ashley Furniture and it was delivered with obvious manufacturing defects – the back bracing was jutting out, threatening to rip through the fabric. I was disappointed that this was delivered without any quality inspection, but things got worse. Ashley Furniture picked up the couch to have it repaired, didn’t take the legs off of it while moving, and damaged the walls of my new home. I complained to the owner about this, but it didn’t get me anywhere. He basically told me that because it was a new home, the builders would fix the damage. Yes, he wanted my builders to fix the damage that his movers caused. Later, they brought the couch back, and I figured the movers would definitely be more careful now, having already put a dent in my wall, but no. As they were bringing the couch in, one of the guys kicked his boots off and flung it into the wall. I couldn’t believe it. No damage that time, but still, total disregard for my house. I was extremely disappointed.
7 years ago (09-02-2018)

Have shopped in this store numerous times and you wont find a better product for what you pay. I always feel like I am getting great value and products are amazing quality. The owners are genuine and stand behind their products. Highly recommended.
8 years ago (28-09-2017)

The displays and layout create a vision of possibilities that are transferable to many home styles. What was most impressive and valuable to my experience was the customer service. Easy going and no pressure. Added value was the home delivery. The delivery was on time, friendly and professional. I can't compliment enough, the staff and owners of the Ashley Homestore, Kingston, Ontario. Go in and see for yourself. You won't be disappointed! Diane Kingston, Ontario
8 years ago (13-06-2017)

Nice atmosphere... Lots of selections
7 years ago (09-01-2018)

This place treats its customers like family. Staff and owners are both awesome.
8 years ago (14-08-2017)