Alaska Women's Health, PC

I started seeing someone here after I began having extremely rare symptoms, multiple tests were done, they never listened to what I had to say, they shuffled me around with staff, scared me by constantly mentioning different cancers it could be and then when it came down to it, all of their tests came back negative, and I was eventually told that they had no idea how to help me and I’d be better off going elsewhere. They didn’t even bother to give me a recommendation or referral. It’s been over a year now and I’m still paying off my bills from their bogus tests. Completely unknowledgeable staff, and poor bedside manner. Wouldn’t recommend if your life depended on it. My next doctor found the problem after one test. Can’t even believe what they put me through.
9 years ago (10-11-2017)

I would give 5 stars for doctors. Doctors in this office are very professional. I took 3 stars off for their communication for billing. I checked this office was 100% covered with my insurance and it was 100% covered for whatever service provided within this office. However, they sent ultrasound order to another radiology clinic which is out-of-network of my insurance and now I have to pay 100% for the ultrasound service which could have been covered 100% with my insurance if they sent an order to in-network clinic. This radiology clinic was located at different location and they said this is where they normally send their patients to, and talk to radiology clinic for any billing issue. Couldn't they order ultrasound within Providence hospital? I wish if they communicated clear for me to check if that particular radiology clinic is covered with my insurance, then I could have done my research ahead of time. Also, they charged copay for the visit which was covered 100% with my Insurance with no copay and didn't inform me until I found out about it. I called them for refund 4 months after the clinic visit. I called this office, talking to billing department, saying that what's done is done and I have to pay 100% for ultrasound but I wish if your clinic would have communicated better in the first place. They said they can't check billing for every single patient so it is patient's responsibility to check it. Thus, I wanted to inform whoever reads this and decides to come to this clinic to check their insurance ahead of time, check which services are covered and where you are supposed to go to get your services covered. Check your insurance claims to make sure you are paying what you owe. I never had such issue with other obgyn clinics in the past. I wanted to stay because I liked Dr Hall but I don't want to go through this billing issue again, so I am going to check out another obgyn clinic which may communicate better. Besides billing, medical staffs provided professional services in this clinic. I hope this review helps this clinic improving. P.s Just be aware this clinic is within providence hospital but they are not in providence network. This is private office located within providence hospital. Consider this when you are searching for obgyn providers with your insurance.
9 years ago (21-11-2017)

NOT MILITARY FRIENDLY!!!! Jason who answers the phones is nasty, unprofessional refusing veterans service! Talking with Vanessa office manager does nothing. Billing person Tami repeatedly billed me personally for 6 months threatening to send me to collections for not paying over $1000 bill for one office visit! Tami failed to properly submit my billing info with the VA referral to the third party billing company who had no idea said according to their paper work Im responsible for payment. After 7 months of calling everyone and having the VA continuously send them the referral and billing info to process it, I had to give this info to their third party billing service to save my credit report. After I finally corrected their gross misconduct in billing and saved my credit report, their office administrator Cindy Alkire submitted a note on my VA authorization that the doctors/owners of this facility agreed to no longer see me as a patient. However I was never notified of this unanimous decision to refuse a military veteran health care because they failed to ethically conduct business in this "health care" facility and repeatedly attempted to get me to pay $1000 cash for one visit. And when I call back because the doctor has not resolved my medical issue and the VA still has this facility as my one authorization, that is when Im told of Cindy Alkire's decision on behalf of the business owners/doctors of Alaska Womens "Health" to not provide care to me as a patient or even respect enough to notify me of the decision! Still maliciously billing almost a year afterwards solely because of the FALSE information alaska womens health is providing to their billing company!!! BEWARE FRAUDULENT PRACTICES!
9 years ago (21-10-2017)

Scandalous owners at alaska womens health blame the third party billing company THEY HIRE about billing issues but the TRUTH is they play games. As Tami in their billing dept sends out the invoice to this third party and FAILS TO APPROPRIATELY FILL OUT VITAL BILLING INFO. So the third party tries to collect %100 cash from veterans or threaten your credit report with this Over priced visit that doesnt reslove patient issues. Similar to a racket to get over on patients and veterans! They abuse veterans then decide not to see them as patients WITHOUT NOTIFYING THEM! So a veteran has a referral to alaska womens health that you refuse to help as a patient and its disgusting! You lie about notifying the patient! You lie about billing! And you treat patients like cattle! Get over yourselves before a class action suit slaps your elite attitudes an your back! *update* 11 months later the company alaska womens health employs to bill its CUSTOMERS and who they provide your billing info to, is STILL sending me over due collection threat letters! It was one visit, 100% covered by the VA, and these malicious billing practices or severe gross incompetent billing practices are continuing because i was a patient one time at alaska womens health! These crooks know what they are doing and wont stop until class action lawsuit forces them to do the right, moral, ethical thing as a business.
9 years ago (21-10-2017)

Okay, I personally don't understand either why everyone is complaining about the wait times, or the rudeness. I have seen several different providers there over the last two years (pre-, during and post-pregnancy), and have had no issues at all. Only once a dr seemed rude to me, and in retrospect, he acted the way he did clearly because he was eager to stay right on schedule, and I did not have enough time to ask my questions. Seriously, what would you rather choose: wait extra 10-30 min (and definitely not every time) and be CARED FOR or be kicked out asap because the next patient will be discontent? I choose the 1st one. It's your OB, for goodness sake, not a fast food joint. My favorites are Dr. Hall and Ali Parker, ANP. Even without decades of experience behind their backs, they are amazing - knowledgeable, caring, respectful. Dr. Gohring delivered my babe and has been absolutely great throughout my labor - I never felt pushed, disrespected, dismissed or scared throughout my 27 hr labor. The RNs there are great as well, and I never had any issues with scheduling, billing or front desk either. So if you absolutely hate the idea of waiting a little extra before you are seen, feel free to look for some other place. If you prioritize quality medical care over impeccable time-management, you should pick this clinic.
9 years ago (04-09-2017)