Providence Alaska Medical Center

Imaging Center in Providence. They are great! I mean they schedule as quickly as they can, they will see you early if it works out because you are there early for your appointment. All the technitions I have experienced were very friendly and took the time to guide me through the experience. They are professional, efficient, respectful, personable and kind...what more could I ask for? Thank you, highly recommend!
8 years ago (05-11-2017)

Wonderful care for my father's last few days. They all really cared about our father and about the experience we were going through as he was leaving this world. They explained every step and helped us to understand what was happening and which important steps to make next. We were exhausted and heartbroken but all the nurses and doctors were there to comfort us and help us through. I was grateful that they called him by name and treated him with respect even though he was unconscious. Even the doctors and nurses had tears at one point or another. They did all they could do and we're so accommodating to us. When it came time to say goodbye they all came in together as the life support was turned off. They paid their respects and let us have our own time. These are people who care. Thank you
8 years ago (18-10-2017)

Customer Service is Lacking I placed a call to Providence Hospital. My call was answered by an operator who did not introduce himself, spoke in fragmented, incoherent sentences and ignored/misunderstood everything I've asked off him. He then transfers me to a department completely unrelated to my question. The call was answered by Lou Ann in the Pediatric department. I asked her my question thinking that this operator has transferred me to her because she was able to help me. After hearing my request Lou Ann places me on hold for nine minutes. After being on hold for nine minutes she comes back and asks why I was calling again. Then she says "Sorry, can't help you. You've got the wrong department. Good bye." click...
8 years ago (03-11-2017)

Clean calm care when I had a bed bug infestation. They put me in a solitary confinement shower room wear I could shower and put my clothes in a plastic bag and they put my clothes through the 15 min bed bug steamer. Then gave me some medicine for my hair. They have a TV with remote in the emergency room. Sometimes the security guards would kick me out for trying to stay warm.
8 years ago (18-11-2017)

I am appalled at the lack of diversity in this hospital. Decent care, but the absence of other cultures (besides Caucasian) makes the environment feel unwelcome and uninviting.
8 years ago (14-09-2017)