Al's Shoe Factory Outlet

Best shoe selection in town hands down, with the best prices. The staff is always so friendly and attentive. They’ve got all the brand names for the best prices. If they don’t have your size you can most of the time get your size ordered in which is also great. My only issue is trying to resist not buying 10 pairs of shoes everytime I go in.

Courtney was the best employee I've ever met, she was the most knowledgeable and the most helpful person. Genuinely a blessing, and deserves all the promotions the company can give her. Thank you so much Courtney.nnI can in looking for a hardly existent shoe, ortholite, winter warm, looks like a runner, light in color, and waterproof. She made it happen. We had an incredible experience today.

Best shoe store in Brantford. Prices have went up a bit.....but so has everywhere else. Best selection and the only place I can find size 14

Absolutely worst experience I’ve ever had purchasing retail. I purchased shoes for myself. When I arrived home I wore my shoes around my house and realized that the sales associate did not give me the proper advice for sizing. They assured me that I would adjust to the feel of the shoe, instead it gave me pain in my toe. The return policy stated by the sales associate was 30 days, but they failed to mention that you cannot wear these shoes at all. I will attempt to get a refund due to the lack of skill and knowledge of the employees and lack of transparency. Also raise awareness to businesses like this that don’t prioritize customer satisfaction but instead try to take your money.

Excellent customer service! Plenty of very friendly and helpful staff. Lots of selections to choose from. I've never had a bad experience.