ActiveCARE Physio and Sports Medicine - Montfort

I loved my experience at ActiveCARE; they were effective, organized, pleasant and very accomodating. With their care and coaching, as well as the exercises they tought me, I was able to gain the use of my injured knee and return to my active life style. I learned a lot, got answers to all my questions and got better. I highly recommend; Shawn and team were really great!

As this was my first visit I want to mention from the moment I walked in I felt comfortable. The staff provide a very friendly atmosphere and welcoming. With Andrew’s knowledge and tools he provided, I feel confident my pain will improve sooner than later.

Should I write a review? I think I love this place. Everybody is great. Shawn is very very knowledgeable, communicates very well and has good simple explanations and easy instructions to follow. Please leave some room in the schedule for me.

I started going to Activecare about 5 years ago. After my car accident, I had very little movement and my doctor recommender this place . From day one the staff has been very friendly and helpful with all of my insurance papers. Best of all is Shawn, well that is if you like going to someone that hurts you and makes you feel good at the same time. On bad days Shawn and the staff are right there with me making sure that I doing what I can without any judgments.

I was sent here by a doctor following an injury several years ago and have been coming back ever since for various other aches, pains, and injuries. I can't recommend them highly enough! Extremely friendly and wonderful customer service. The physios are very knowledgeable and truly get to the root of every problem. I especially appreciate that Shawn takes the time to explain how the muscles work and why a specific approach is recommended. I've never had trouble securing an appointment even though they are very busy, and when I called in a lot of pain recently moved things around so that I could be visited right away.

I normally don’t post reviews, but I felt this clinic and its staff truly deserve one. Especially in light of the previous one called JaggedMastermind… the physiotherapy, massage and administrative team have been nothing but kind and respectful to me and all the other people who are treated there, with a warm welcoming atmosphere. I’ve been going there every few weeks for nearly a year now to treat multiple severe injuries and have seen great lasting results. To the Jagged Mastermind, I know of whom you speak, but can say the only times out of the 60+ I have personally witnessed her or any of the team be short and respond in the way you allege is if the patient is behaving rather unpleasantly. I think it’s no coincidence you did not find any reviews mentioning “the nasty blonde”…. My personal experience anyways has been a friendly, courteous and even educational staff who come together to support my recovery and provide an enjoyable experience with a lighthearted inclusive environment. They have gone above and beyond in their services and I consider these people almost like friends because our interactions. Highly recommend this team if you are in need of treatment… just don’t expect to be met with warm treatment if you are being a snarky jackass and trying to use them as a punching bag - as it should be!

The staff at ActiveCARE physio are all fantastic. Very kind and helpful. A special shout-out to Andrew who did a incredible job in helping me recover quickly from an injury. If you’re in need of physio, this is the place to be. Thanks!

Aaron Hadwyn really knows his stuff, I didn't just leave feeling great, I left knowing how to take better care of myself. He was very patient with me and answered every question I had. I highly recommend booking an appointment with Aaron, Active Care is lucky to have him!

I have attended this clinic as an adult for physio and sports medicine and I was so pleased with the service and care I received but the reason for my review is based on the pediatric care Physiotherapist Andrew Campbell has provided for my child. Her knees are a disaster and after a significant dislocation they had her feeling comfortable and safe and getting her back on the court and the dance studio. As she ages, Andrew has directed us accordingly and never over treats. He is a professional In every sense and truly cares about our health and physical well being. Thank you Active Care! We think you rock with from check in to treatment and payment

Based solely on these Google reviews, I chose this location to undergo physiotherapy. Unfortunately I didn't notice any reviews mentioning the terrible receptionist at the front desk. I don't know what her problem was, but she had an attitude and all of the few times I had to exchange words with her she had a snappy, completely unnecessary comeback. It was as if she was *trying* to belittle me or something, it was absurd. I specifically went to a different receptionist on my way out and the nasty one still found in herself the need to make a remark about me not knowing what to do or how to pay WSIB injury, I don't pay for that and getting me out the door. An absolutely horrendous first impression - the only reason why this isn't a one-star is my actual physiotherapist was polite and so was the second receptionist I spoke with. I never caught the nasty one's name, but I think you'll know precisely who I mean when I say "the overweight blonde one." EDIT - Due to this negative review, I have been refused service and asked not to return. DO NOT ATTEND THIS PHYSIOTHERAPY CLINIC. Any place that bans you for an honest review is not worth your time or money. This is now a one-star review as a result.

Directions to ActiveCARE Physio and Sports Medicine - Montfort with public transportation

---