Akausivik Inuit Family Health Team

Not sure what's going on with this clinic, used to be a helpful place. Wasted valuable time booking recurring appointments. Then when I showed up, suddenly no appointment. The "culturally sensitive" service was nonexistent with no explanation.

Received 2nd dose of COVID vaccine 9 months ago and they have still not uploaded my vaccine information into the provincial COVAX database so I STILL cannot get my QR code which is now mandatory. Have called and emailed 10+ times and all they ever say is someone will call you back and they never do.

Went online looking for a testing clinic walking distance. I walked here 15minutes Sick. Only to be turned away when I arrived due to my race. Doesnt say online native Americans only. But to actually decline potential covid19 patients due to race is not only disgusting but irresponsible to send them back into the public without testing. The other locations given were so far I would have to bus... why would I bus risking infecting others. THIS IS NOT A PUBLIC TESTING CENTRE. You need to update this online First time in my life I have ever been refused medical treatment due to my race. But I guess theres a first for everything.

I called to book a test and they were able to give me an appointment the same day. Very fast, professional and friendly service. Highly recommend. Disappointing to see this clinic is getting so many 1 stars just because it only serves the Indigenous community. No, it is not discriminatory, they have limited resources and there are many other test centres open to the public. Thank you Akusivik for your awesome services.

After reading the comments and visiting. I will say this. I was lucky and fortunate enough to be invited to receive my vaccine along side my husband because we work at a covid isolation center to help keep Nunavut safe from covid. We were received with welcome arms and everyone was extremely pleasant. This is the first time Iv walked into a clinic in Ottawa and the nurse was actually happy to see us and were kind. This center is for indigenous peoples and anyone who has anything negative to say about that, you need to rethink. There are other centers for you to go to. True it says "Testing for all patients". That means people that are set up with the clinic. First nation's people. If you want to accuse of racism, you need to research the history of how this country and its people have treated our first nation's people. We owe a lot more than we could ever apologize for. If you came here and were turned away, you should have called the number and asked if you were eligible first. Or checked the name of the clinic itself. It is not their fault. On behalf of my husband and I, thank you to this wonderful clinic of staff for making a quiet and calm environment. We waited with the wonderful Dr. Chow. Happy to return for our second dose soon. :

As an Inuk woman having access to this place outside of Nunavut is great. Akausivik has a wonderful, helpful, friendly team and I love my family Doctor there who goes above and beyond for me and my family. When she's not there I also have great confidence in the other doctors who are available when she is not. Akausivik gives priority to the Inuit community but they also provide care for non-Inuit who are spouses or a parent of an Inuit individual who goes there which is amazing.

Got my 1st ad 2nd dose there and I have not been able to download my QR because they did not update the Ontario/Ottawa health system, additional to this I cannot get my 3rd dose because according to Ontario Health and Ottawa Health system, I do not have the fist ones. I have called the Inuit team many times asking for their support and they said they cannot do more, so, I do not know how come I will get the 3rd dose.

I called this place to get help with figuring out a missing red and white health card conundrum. They were exceptional and very helpful. I do however take issue with reserving medical attentioncovid testing for a specific ethnic group. I'm aware I'm treading through risky waters here but I do think all of us here in Ontario are contributing to the medical system and we should not be allowed to exclude people from it. I do understand there are a plethora of complex social and psychological reasons for having exclusivity in this area but it might be nice, during this time when testing centers are overburdened, for the managers of this medical team to open up the covid testing capabilities to everyone as a way of lending a hand. I mean no insult at all I'm just trying to say during this pandemic it would be nice to maybe set aside these differences when it comes to medical issues. Just reading some more reviews. It seems clear this is a point of animosity for others. You should open up to test everyone. This discrimination is not doing good things for your reputation. And I mean that to be constructive criticism not as a selfish complaint.

It’s very sad that people are giving such poor ratings to this clinic, which provides an essential service to the city’s Inuit population. It seems like people don’t understand the way funding allocation happens at the federal level. If people wish to use resources like this, they should be speaking to the federal government about providing more money to Indigenous health resources. If you want to access healthcare that is reserved for such a small population, you have to take into account that they only receive enough money to provide services for that small population.

My mother is First Nations - I have had two Covid tests at Akausivik and they are fantastic, caring and extremely professional. Today I rec'd my COVID-19 vaccine and it was painless and the staff was wonderful as always. If I was Inuit, this would be my health care provider of choice! Nakurmiik!! A+