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Reviews, get directions and information for Yates Memorial Services

Yates Memorial Services
"Lives Cherished and CelebratedYates Memorial Service is a locally owned and managed company with two locations on Vancouver Island. We are part of your community, providing service options that allow families to respect the wishes of their loved ones in compassionate and affordable ways."
Address: 1000 Allsbrook Rd, Parksville, BC V9P 2A9, Canada
Phone: (250) 248-5859
State: British Columbia
County: Nanaimo
City: Parksville
Zip Code: V9P 2A9


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
We were very impressed with the level of compassion, service and professionalism that we received from Jill, Steve and Heather. They worked closely with us to ensure that the Celebration of Life and Internment were as stress free as possible.
I would not recommend going to Yates funeral home. They were very good and professional at first, until they brought my grandmothers ashes out, we paid $100 for a cardboard earn that she was not in, they put my loving grandmother in a clear plastic bag with holes in it she was leaking all over the grass while spreading her ashes and they still tried to charge us $100 for something we didn't get very disrespectful and very unprofessional especially for my grandmother she didn't deserve this at all. My family were very heartbroken.
We recently buried our beloved mother due to a sudden and unexpected heart attack.nYates had previously handled our fathers funeral a few years ago and under the new management especially, we were very impressed with the service and understanding we got from Yates with anything along the way dealt with immediately.nWe were especially impressed with Jill who, although they are all very good, is the best director they have to offer. She is especially decisive, detailed orientated and is obviously a compassionate soul who aims to give you the funeral you are looking for with all the details taken care of!nWe have purchased all of our family plots at Yates! No hesitation in recommending them!
Barry and the staff at Yates went above and beyond to help us through the untimely passing of our mother. His professionalism in our time of complete uncertainty helped us to work through the grieving process and made us feel at ease knowing Mom was treated with the utmost compassion and dignity by Yates. We Thank each and every staff member at Yates for helping us deal with our loss.
With the recent passing of my mother, I think it needs mentioning how well everything was looked after at Yates Funeral services.nEach individual person at Yates whom we dealt with, helped in some way to put our minds at ease...as they carried out their various duties.nPhone calls & emails were promptly returned and they helped with documentation & forms that I hadn't a clue how to deal with.nWe were given flexibility on choices & costs at every level and I appreciated not feeling pressured.nThe level of understanding & efficiency this group displayed was quite simply...refreshing.nAs a final note I'll thank Yates for the level of tidiness they maintain...both in the facility and throughout the grounds.nI know my Mother will be OK here.n....thank you...
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