Wm Anderson Insurance & Notary Public

My first time at this Autoplan office. Very impressed at how knowledgeable their employee, Zac, is. Not only is he knowledgeable, he had immense patience explaining all the details to me, and then to my sister and brother-in-law. We all ended up doing our insurance through him. Two thumbs up!

Poor service for rental insurance. I ended up going to a different agency. I don't mind this location for auto insurance but won't go back for any other services.

We came here to get marriage license. Very quick and fast. Everything is automated and screens for you to see what they are writing as well before they print it out. You can call them for booking or just stand in line for things you want to ask. They don't feel very corporate and I like the standing stalls. Might different for each attendant but so far the lady with short hair was awesome!

We have had the pleasure of dealing with “Brandon” at this agency. Spectacular customer service. We appreciate your time and expertise Brandon. We were recently made aware that you are no longer active at this location Wish you the BEST in your future endeavours Sir. You are very well appreciated!

First time I came in was a couple of months ago with a general inquiry about a claim that had me worried. The lady at the counter was very hardworking in showing me my options for paying the claim or letting ICBC pay out claim. Second time was helped out by Brandon in regard to my coverages, and he did a great job helping me work out my monthly costs to a comfortable amount. Everything was explained in detail and I left very satisfied.

This company has always been open, direct and professional handling my insurance needs. They're quick to answer questions and set up the insurance papers. I've been using them for several years now. A particular note is that I would like to point out why I'm giving 5 stars instead of 4 is I because of my conversation with Kevin today. He spent a fair amount of time explaining my options for insurance while I trade in my current vehicle and purchase a new vehicle. He mentioned that I am welcome to change my insurance with them or other brokerages if I'm not happy with the insurance the car dealer gives me when I purchase my new vehicle anytime. I was very concerned I might be paying outlandish rates for insurance at the car dealer because they've locked me in to buying the insurance that I need for my new vehicle. It was a relief getting this information from Kevin and I will definitely talk to them more about my insurance options after I purchase my new vehicle. Thanks a lot Kevin and team!

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