Dr. Keller was very kind and thorough in the examination of our 4.5 month puppy's eyes. She very quickly gained our confidence in the care of our puppy. Thank you for the awesome service.
8 years ago (15-11-2017)
We received extremely professional treatment from the Doctors and staff. The after care instructions were well done and easy to follow. It is a pleasure to watch Buddy jump up onto the sofa, onto the bed and walk up and down stairs.These are things he has not done since he lost his sight. Sincere thanks. Cec & Shirley & Buddy
8 years ago (12-05-2017)
Given the circumstances, we had a great experience with Dr. Kelly and her staff. Other Vets told me my dog needed to see a specialist and that it would take a week. I was lucky enough to find out about WCVES and had an appointment the same day! During the whole ordeal, there was a chance that my dog would need surgery and that I needed to contact WCVES after the weekend. When I called them they already had me penciled in and reserved a spot for surgery for me. Who does that? Forward thinking, smart, caring people...that's who. Our family has nothing but love and respect for WCVES. Thank you!
8 years ago (28-07-2017)
Only positive experiences - My dog had a juvenile cataract and now he has his vision back. Very friendly staff and informative Doctors and Technicians :)
8 years ago (09-03-2017)
Our family Labrador, Sampson, went blind from diabetic cataracts last year. He is seven years old and loves to hike and be in nature. Once he became blind it was no longer safe to take him on hikes or partake in some of his favorite activities and we knew that cateract removal surgery was necessary.
Western Canada Veterinary Eye Specialists are the only place in BC to have the surgery performed. After reading some of the negative reviews I became very nervous to have the surgery completed and considered going to Seattle. Thankfully, I was able to connect with a vet technician who's dog had just gone through cateract removal surgery at Western Canada Vet and she was able to reassure me that her experience was a very positives one and to proceeds with the surgery.
The surgery was successful and was without post operative complications. Dr. Keller and Dr. King treated us and our Sampson like we were family. Both vets were very accommodating of our questions and follow up appointments as we live on Vancouver Island. The staff of this clinic are very informative, professional and caring. I would absolutely recommend their services to anybody who is considering eye surgery for their pet. It's true that animals are remarkable and adjust well to being blind but there is nothing more heart warming than seeing the quality of life that is achieved when vision is restored. The best money we ever spent,hands down!
Lastly, I think it is important to note that the negative reviews posted were from when previous vets owned this business.