Walk-In Clinic at Walmart Bowmanville by Jack Nathan Health

I never leave reviews when I have bad experiences somewhere but the woman doctor in there is awful. Had a fever of 104, trouble breathing, no appetite and bad cough, she told me “I don’t know what you want me to do for you”. Was in there for less then 2 minutes, you can tell your just a number to her and best of all, she just walked out of the room without saying anything. Do not recommend going here unless you ask for a different doctor.

It is my first time at this clinic, I was so anxious to go to this clinic because of the bad reviews. Heads up, it is a very long review. The receptionist was so friendly. She greeted me then ask me for my date of birth to log it to their system. Once she took my information she asked me to have a seat and wait. After some time the nurse called my name and once we got inside the room, she greeted me and ask about how I'm doing. Then she asked me about The reason of my visit. The nurse was very friendly and kind, she took all the required information and ask me to wait for the doctor and indicated that the doctor will be in shortly. Doctor Tomsa walked in, she was very polite. She greeted me and asked how she can help me. I explained my symptoms, she listened patiently and ask for some more information. Then Dr. Tomsa indicated she will do the physical checkup and emphasize that her hands are cold. She tried to warm them for a couple of seconds and she apologized multiple times in advance and explained why she thinks her hands were cold. She was very kind and caring. I can tell from her facial expression. She really felt that I am in a lot of pain and tried her best to help me out. I am very thankful for the staff and the doctor. I experienced nothing but kindness and care. Once again thank you.

I’m new to Bowmanville. Visited another clinic yesterday. After 45 minutes in line and observing reception I left. The Clinic at Walmart was so different. It has professional staff greeting at door clean facilities and excellent Doctor. Makes all the difference when you don’t feel well.

I generally don’t review but this one is needed coz I loved this clinic and the doctors since they opened but todays experience made me thought not to go back to this place ever again. RUDEST receptionist and lady doctor who couldn’t fill / fax prescription with proper dosage. Don’t want to name the doctor here, she forgot to mention dosage on the prescription which was sent to the pharmacy. I went to the pharmacy and pharmacy rep refused to give meds coz of incomplete prescription. Pharmacy rep faxed the request to this clinic in front of me which the RUDE receptionist refused I had to drive back the to clinic to explain the issue and take hard copy of prescription but Instead of escalation the RUDE receptionist said that we are busy and doctors are human, they do mistakes. I’m sorry but doctors don’t make mistakes they make blunder. So now I will have to either register myself again to see another doctor which will take 2 hours same as morning to get new prescription or wait till the the first doctor fix the blunder don’t know when as she left the clinic and the RUDE receptionist don’t know her schedule

While I had to wait quite a while, the receptionist, nurse and doctor were all excellent. The receptionist runs a tight ship and I was impressed. I would definitely return.

I'd give a half-star if I could. Absolutely the worst experience I've had in a walk-in clinic. First and foremost, the front desk doesn't bother saying hello. The first question they ask is 'what's your birthday'. So then my son and I are waiting in the office for the doc. Doc comes in. She asks me a question about which side was affected. Doc immediately gives me the diagnosis, and then after a 30-second long spiel about the medication which she neglected to tell me the cost she leaves. SHE JUST LEFT. I had zero opportunity to ask a question or to mention anything else. Just go elsewhere. Edit. The company responded back to me. They suggested reaching out through their email address for more help. However, I already did this...the same day I saw the clinic. And no response. Again, another reason this company is horrible.

Went in one day for my daughter and was told she just had a viral infection. Went back the next afternoon because her symptoms worsened. Nurse didn't even triage to check temp or heart rate. I had to ask the doctor to check it because she was dismissing that she had a fever because she did not have one the first visit. It ended up being 104°. She said probably just bronchitis and finally got a prescription. Ended up having to take her to the ER that same night and she ended up being diagnosed with pneumonia, and that doctor said he could hear it, and chest x-ray confirmed it. They just get people in and out and don't take the time to address all concerns at the clinic. Plus the receptionist was so busy on her phone she was ignoring people at the door waiting to register.

Just got a call from whom I assume was a doctor she didn't introduce herself after I had initially called to have my medical concern looked after. She was dismissive and made the arbitrary decision to deny my visit to the clinic despite my disconfort and pain. She did however offer the useless advice to try over the counter remedies. I understand that we are dealing with the aftermath of a pandemic but the patient voice should not be dismissed.

If you can go elsewhere, girl at front desk is rude and literally will text in front of you and not acknowledge you. Always bad experiences here, and long wait times

I went to this clinic today as I needed.a 4 day early full on a psychiatric medication as my psychiatrist was away. The doctor questioned my dosage and usage when she is NOT a psychiatrist and made me feel like a second class citizen because I was requiring psychiatric medications and would not give me the time of day even though I was in tears. I ended up texting my wonderful psychiatrist who called in the script while on vacation!!! I am sure if I was needing a heart medication or something for a physical nature I would have been treated differently. I will not be going to his clinic again!!

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