Walgreens

I recently tried this pharmacy to fill my new prescription and I wish I hadn't! My doctor ordered my refill a week prior, immediately I started getting confusing texts about my insurance so I called to ask if everything was alright. They said it was fine and told me which day to come pick up my prescription, I asked if it would be ready before I had to work at 10:00 a.m. because they close before I'm done. She said that if I came by 9:45 it would be ready, well upon getting there it was definitely not ready. Not only was it not ready but they had failed to order it, even though it had been there for a week. I have no choice but to wait two days until they will have it. Looking back through these reviews it appears this pharmacy has been struggling for almost a decade. I'm not really hard to please, I'm always professional and courteous, it doesn't seem like the kind of place I want to continue taking my business to moving forward though! Also, what if you have to get an emergency antibiotic on a weekend, you can't even send it to your typical pharmacy. Then to see that they are closing at random hours for family emergencies is concerning! I will definitely be moving to ensure I receive the prompt and professional service I deserve as I am paying for my things!

I bought a product that had an expired date and Walgreens had that on shelf to sell. When I try to replace the same product with correct expiration date the manager of the store Niesha refused to do that. She had returned the money and didn't want to exchange the product for the good expiration date only she wanted to charge me that product twice of the price as it was not on sale when I tried to do exchange. She was acting unprofessional. I called the district Walgreens manager and made complain. I will never go to that store on Pioneer Rd as the store is selling expired product that can make people sick. Something should be done with the store managers for selling wrong product and overcharge.

I’ve used this pharmacy for years, but after all of the trouble I’ve had, I’ve decided to go elsewhere. I was patient throughout their staffing issues closed on weekends, 20+ minutes waiting in line every time I’m there, employees say they’ll call me back and no one does and a particularly troublesome medication I took temporarily that Walgreens just couldn’t figure out, but after this week I’m done. I stopped in 4/11 to pick up 2 meds at the only time of day I could after calling them in the morning and confirming everything was ready and I could stop any time after 2:30 and there was a sign stating they’d be closed for a family emergency from 12:15pm-4pm.nnSo I stopped back today and one med was put back on the shelf because we failed to pick it up in a certain time frame. I was told we should have gone back after 4pm, and that I could wait 30 minutes for it to be filled again. No apology, no acknowledgment of the inconvenience, no offer to fill it right away since they closed for 4 hours in the middle of the day the day I tried to pick it up, just an insinuation that we should’ve made another trip back to the pharmacy. Whatever the opposite of customer service is, that’s what I experienced. What a bummer.

EVERY single time you go to pick up meds they have something messed up. Called today at 2:15 yup will be ready later today. Got there at 7:30 ummm... looks like you picked them up already. No we didn't. Ohhh guess it can't be picked up til the 25th.... I'm lole 3 months is the 9th... we don't know. Should have it figured out Monday. We drove to town just for this.... ummm sorry... Such unprofessional workers. The bright red head young l girl with her cartoon tats... the the greasy hair pharmacist... the other worker walking by wiping her nose on her hand while caring a script them looking at her hand after using it across her nostrils. Time to make the change to Target. This place has gone down hill so bad. What a friken mess....

Well it’s nice to see your not 24 hr anymore. Don’t open till 7 am and I can’t wait till 7