VETS Toronto & Kingston Road Animal Hospital

Wasn't impressed, I called because my puppy ate some pills. I clearly stated the drug he consumed, how many milligrams each one was and how many pills he ate, I even said that the pills were for breast cancer. Her follow up question to that was "so did he eat dark or milk chocolate?" I restated everything and she put me on hold, we immediately got disconnected, I called back right away and she asked me questions she had already asked and had previously told me she was looking into. At this point I was pretty put off. She put me on hold for a second time and we got disconnected again. No one attempted to call me back. I didn't feel comfortable bringing my pet there after this experience and I called a different emergency vet. This is only one experience, so perhaps the girl I spoke with isn't a true representation of this location but I definitely wouldn't recommend it!
8 years ago (22-02-2018)

Took my Hamster Porkchop to this location cause she was in need of medical treatment, diagnosed with rectal prolapse and they gave her an operation. But the rectum would not stay in, but after another operation the rectum stayed in place for many hours. But my poor baby couldn't keep it in, we had no choice to but her to sleep. Hardest choice I have ever done with my family. They were gentle, caring and very supportive with us all. RIP Porkchop daddy will love and miss you baby girl.
8 years ago (13-03-2018)

I feel this review is long overdue. I've been a client here since December 2014, both my female peruvian guinea pigs Cocoa and Caramel received the best of care under Dr. Mitelman and Dr. Satha. The first time I came to this hospital was for Caramel, who had a cyst rupture. Little did I know that in the coming years, 3 surgeries would follow for Caramel, as well as 3 surgeries for Cocoa either for more cysts, ovarian cysts, tumours, spay, ect. They both recovered well, and Cocoa passed away October 6th 2017, whereas Caramel passed away March 26th, 2018. Both were 5 1/2 years of age when they passed. Thank you for looking after my sweet girls throughout their troubles.
8 years ago (27-03-2018)

I have had nothing but first rate experiences with this clinic, and particularly with Dr. Mitelman. A few years ago, my 21 year old cat was very sick. Dr. Mitelman diagnosed her very quickly and her treatment gave her three more years with me. She passed just shortly after her 24th birthday. I am so grateful to Dr. Mitelman for giving me those three extra years with my beautiful cat. My 11 year old dog recently started refusing food. She was panting and distressed. Dr. Mitelman diagnosed her within a few hours after blood tests, x-rays and ultrasound. It has been one week and the treatment he prescribed for my dog has turned her into a puppy again. His diagnostic and treatment skills are phenomenal. I trust him more than any other vet with my pets. The front staff are extremely friendly. Dr. Sun has also been looking after my dog, and she is always available to answer any questions and address any concerns. They are very patient and caring. This clinic is first class and I highly, highly recommend it.
8 years ago (09-03-2018)

Highly recommend. Very friendly, knowledgeable and sensitive. Saved my pets life.
8 years ago (05-03-2018)