Value Car & Truck Rental

If I could give lower then a one star I would. HORRIBLE customer service! We got married in October we rented a large van, the vehicle was not cleaned and the interior was extremely dirty which was very dissapointing as we were a bridal party and all dressed up. We accidently left our things in the back of the vehicle as we were very rushed. As soon as we realized we had forgotten them we called right away. They failed to clean the vehicle before renting to the next person and our items have mysteriously disappeared. Upon express of upset about their service Leanne was very rude and in shorter words gave out confidential info of the person who rented it after and told me to figure it out and deal with them. I Do not recommend renting from them!
7 years ago (02-11-2017)

Very pleased with my first time truck rental. Pleasant staff and great prices.
7 years ago (09-09-2017)

Always a great experience when renting here. Great prices too.
8 years ago (13-04-2017)

great truck all good except billing. kirk the owner charged me 56 bux extra on gas. I filled it up but when i got to the Value lot the gas bar line dropped 1 level. I tried to explain this in advance, then i tried to call and explain but the bottom line is he had to put 27 litres in.(he says) I guess they are right but there was no sympathy and I feel terrible.
9 years ago (14-03-2016)

WARNING - BE AWARE AND DO NOT USE THEM!!!!! These guys are a fraud and a cheat! They DO NOT tell you on the phone or in person that they will charge you even if you disagree on quotes they provided. The owner Kirk is rude and smug SOB - I was there to pick up car and the price did not match the quote I was provided on phone - so I walked away and they charged my credit card! When I asked to remove the charge, he said that he should have charged me for the entire weekend. I've rented through Enterprise and Discount for years and never once did I come across such cheats! BE WARNED and DO NOT USE these guys!!!
10 years ago (04-06-2015)