Discount Car & Truck Rentals - Durham Regional Municipality

Reviews, get directions and information for Discount Car & Truck Rentals

Address: 1110 Dundas St E, Whitby, ON L1N 2K2, Canada

Phone: (905) 666-1900

Website

State: Ontario

County: Durham Regional Municipality

Zip Code: L1N 2K2

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: 8:00 AM – 4:00 PM

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Reviews

Absolutely wonderful rental experience. Sherwin helped me get organized with a rental for the day while my vehicle was with ford. The process was easy and well explained and Sherwin was friendly and extremely helpful.

 7 years ago (22-02-2018)

Absolutely repulsive behaviour from operations manager Luciano Valerio and his minion, Carey. Do not rent here. Ever. We went past our insurance rental coverage by 1 day- measly cost of $41 and that very evening we had arranged to drop it off once our young children were in bed. Instead we came outside to find that they trespassed onto our property to take it, with all 3 of my children’s car seats inside. I had to take my children to school the next morning and my newborn baby to a doctor’s appointment. They stole my personal belongings when they took the vehicle (including my wallet and keys to my house and other vehicle) without even knocking on the door or calling ahead to allow me to remove my belongings. I had to call numerous people to locate the vehicle that they purposely had locked inside their facility to prevent me from retrieving my own property from it. That is SO illegal! Is this company run by the mob??? I do not trust this shady company at all. I’m having to call and cancel my credit cards that were in my wallet that they stole when their employee retrieved the vehicle because I wouldn’t put credit card fraud past these people. Horrible horrible experience. Vindictive and spiteful. You would think they would extend some kindness considering our unfortunate situation of having had our vehicle written off and choosing to give them the business for our rental. Have also reported the incident to their head office.

 7 years ago (09-12-2017)

Rented a moving truck from here. It was a fairly new truck and came with unlimited mileage unlike their competition, U-Haul.

 7 years ago (31-12-2017)

No one ever answer after waiting over 5 min on hold, with annoying repetitive recording, Fri 3PM. Well that's that.

 7 years ago (15-12-2017)

I can only describe my experience in one word Horrible. Avoid Discount at all costs. We received a rental car after having our car in for repairs after our car was struck by an impaired driver. We disputed a charge with the branch and their customer department.  They opened a file and in spite of numerous calls never resolve the complaint. Seems their philosophy is ignore the customer and they will go away.  
The Whitby branch's manager was rude and condescending. While returning the vehicle he berated an employee in front of us when he was having a problem with the computer. Very unprofessional. AVOID at all costs.

 8 years ago (30-01-2017)

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